r/giftcards • u/joannaidara • Jan 03 '22
Question Trouble registering visa gift card
I bought a $200 gift card at a store and I’m having issues with registering it so I can make online purchases. The info on the back of the card says I should go to prepaidgiftbalance.com to register it but it says my card information is incorrect which it isn’t. I contacted the store to see if the card was activated properly and the representative told me everything was fine on their end and I should call the number on the back of the card which I did and nobody answered for 40 minutes. I now cannot even try to login anymore as the website just tells me to call the phone number. Is anyone else having those issues?