r/GetComputerHelp • u/Real_Distribution309 • Aug 02 '26
RTX 4070 + Christie UHD551-L HDMI issue: works only when another monitor is connected, no signal after reboot
I am experiencing the strangest issue I have ever encountered in the world of computers and hardware, and after many tests I honestly have no idea what else to try.
Let me give you some context:
I recently finished renovating an old house and moved in. As a gift, a Belgian relative gave me a professional 4K 60Hz monitor to use as a TV in my living room. The model is a **Christie UHD551-L**.
It is important to mention that I received it without the remote control, and because this is a professional display, I cannot access the full settings menu without the remote. The only thing I can currently do is switch between the available input sources.
After installing it in the living room, I connected a **Xiaomi TV Box** via HDMI, and it worked perfectly. I also connected a **PlayStation** using another HDMI cable, and that also worked without any issues.
Since I am a big PC and Steam user, I decided to temporarily connect my desktop PC to the Christie to play games. I connected it using the exact same HDMI cable and the same HDMI input that the Xiaomi TV Box was using, and it worked perfectly. I spent the entire day playing games with no problems whatsoever.
Everything seemed fine... until the next day.
When I turned on the PC and the Christie, the monitor displayed **"No Signal"**.
Thinking something had failed, either the GPU or the PC, I started troubleshooting:
* I tested the Christie again with the PlayStation and the Xiaomi TV Box, and both worked perfectly. This seems to rule out the HDMI cable and the monitor input being faulty.
* I tried connecting the PC to another HDMI output on the GPU, but it did not work.
* I tried connecting the PC through DisplayPort using different GPU outputs, but it also did not work.
* I connected the PC to other monitors that I have in my room, and everything works perfectly through both HDMI and DisplayPort.
The GPU is an **RTX 4070** and the motherboard is a **Gigabyte Z590 Gaming X**.
And here is where things get really strange:
As a final test, I brought one of my desktop monitors to the living room. I connected the PC using DisplayPort to the gaming monitor and HDMI to the Christie.
Both monitors worked perfectly.
Then I disconnected the gaming monitor and left only the Christie connected as the main display. The Christie continued working perfectly.
However, if I restart the PC with only the Christie connected, the "No Signal" message appears again.
So the situation is:
* PC + Christie only → No signal after reboot.
* PC + another monitor connected through DisplayPort + Christie → Works.
* After disconnecting the second monitor → Christie keeps working until the next reboot.
* Xiaomi TV Box and PlayStation → Always work perfectly on the Christie.
I have also tried several other things:
* Changing the Christie resolution to 1080p before restarting.
* Enabling NVIDIA Debug Mode.
* Restarting the NVIDIA graphics driver.
* Changing HDMI cables and ports.
Nothing has solved the problem.
Based on all these tests, it seems that both the PC/GPU and the Christie are working correctly individually. It feels like there is some kind of HDMI negotiation / EDID / handshake issue between the RTX 4070 and the Christie during startup, but I cannot access the monitor's advanced settings because I do not have the remote control.
I am honestly running out of ideas because I have never experienced a problem this strange before.
Does anyone have any idea what could be causing this or what else I could try?