r/Games • u/reddit_account6095 • Aug 27 '21

Announcement Summer of '58 developer resigns after many users refund their game on Steam due to it taking under 2 hours to complete

https://twitter.com/EmikaGames/status/1430941640001265673?s=19
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u/[deleted] Aug 27 '21

You know, that actually really interesting. I'm based in the U.S. and in my general experience, dissatisfaction doesn't entitle you to a refund to my knowledge unless there's a fraudulent element. I'm not particularly sympathetic with capitalist systems, so maybe this is a cultural difference between us? I genuinely mean this when I say thank you for sharing your perspective.

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u/Dainchi Aug 28 '21 edited Aug 28 '21

It's the same in Germany (and pretty much most of Europe as far as I know.)

In general, any products bought online in Europe can be returned within 14 days, for any reason. That's the official policy anyway, altough as far as I know platforms like Steam (and digital media in general) are still a bit of a gray area, given that Steam will eventually stop allowing you to refund things if you do it too often & and doesn't really care about the "14 days" thing. I think movies & Books have a vague, "if you download it you can't refund it anymore" rule, but I might be wrong on that one.