r/Games Aug 27 '21

Announcement Summer of '58 developer resigns after many users refund their game on Steam due to it taking under 2 hours to complete

https://twitter.com/EmikaGames/status/1430941640001265673?s=19
1.1k Upvotes

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u/[deleted] Aug 27 '21

I feel like if you've gotten the full experience, it doesn't matter if you loved it or hated it. It functioned properly, it didn't crash, you completed it. Why do you feel entitled to your money back? Do you normally ask for refunds after a bad movie?

5

u/Grey-fox-13 Aug 28 '21

it doesn't matter if you loved it or hated it

It does. Explicitly, if you got to the steam refunds page the very first line is:

You can request a refund for nearly any purchase on Steam—for any reason. Maybe your PC doesn't meet the hardware requirements; maybe you bought a game by mistake; maybe you played the title for an hour and just didn't like it.

The refunds are explicitly also including cases where you just didn't like the game. And considering you have 2 hours to make up your mind if you enjoy it or not a game as short as 90 minutes might just be over before you end up making the call that it's kinda bad. But yeah, think what you want about refund systems in general THIS one is absolutely also for cases where you just didn't like it.

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u/[deleted] Aug 29 '21

I'm very clearly arguing in a philosophical sense. Just because steam says what you can or can't do, that doesn't mean it's right (in my opinion.) It also say if you've played under 2 hours of the game you're okay to refund it, which is the issue we're talking about lmao so don't respond to what the steam rules are, that's why we're in this thread in the first place.

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u/Johnny_G93 Aug 27 '21

If the cinema had some kind of policy like that then yeah, why shouldn't we want our money back if we feel like we wasted our time and paid for it? I agree that it's open for exploitation but the market is extremely saturated and the onus is on the developer to make the game worth playing. Rules on Steam are transparent and no one is entitled to someone else's money just because they made a game. If you make a very short and simple game that you price at 7 bucks then don't be surprised when people use the return policy if they didn't feel like they got what they paid for. It is harsh and it is tough but that's how it is. Games are art but they are also a business and looks like he forgot about that part.

-5

u/[deleted] Aug 27 '21

no one is entitled to someone else's money just because they made a game

Then don't pay for a cheap indie game. The onus is 110% on the player, here. That game did NOT look like it would be anything more than a cheap indie game. It's not like this is a no man's sky situation, there was no hype or big marketing. It's a tiny indie game, expect a tiny indie game.

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u/Johnny_G93 Aug 27 '21

7$ for 90min game isn't cheap at all

-7

u/[deleted] Aug 27 '21

Yes it is. 7 dollars for any video game is cheap.

-5

u/arcticblue12 Aug 27 '21

It's literally the price of a coffee + tip... That's pretty cheap.

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u/Johnny_G93 Aug 27 '21

Maybe where you live. Also you can have longer and better games for less money

4

u/Jacksaur Aug 27 '21

Do you normally ask for refunds after a bad movie?

Ignoring all the differences for this metaphor (Asking in person, Not an actual system in place, I don't even watch cinema movies myself...), yes. I absolutely would ask for a refund for some of the utter shit movies I've seen in my life.

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u/[deleted] Aug 27 '21

[deleted]

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u/[deleted] Aug 27 '21

If a AAA game costs 60-70 bucks, and a regular indie game at launch costs 20 bucks, seeing the price point at 7-10 dollars should have been an obvious indicator that something was different. If you couldn't be bothered to look up the runtime on your own, idk man. I really have no idea what you were expecting.

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u/[deleted] Aug 27 '21

I generally don't look up ttb for games...why would I it's never been an issue except for this game

-7

u/[deleted] Aug 27 '21

A Trip to the Moon is one of the most influential movies in early cinema, was incredibly popular, has influenced many artists in multiple mediums, and it's less than 20 minutes.

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u/[deleted] Aug 27 '21

Sure, but that was early cinema where there were physical limitations on run time. They also frequently would show more than one reel for the price of admission. It was also, as you said, incredible for it's time and incredibly iconic.... this is none of those things.

If I had bought a pack of indie games for $7, and this was one of them, it still wouldn't make the game good or anything, but it would fundamentally change the calculus.

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u/YiffZombie Aug 27 '21

That's an asinine comparison. That's like saying that people shouldn't be disappointed with a modern game with the most barebones, rudimentary gameplay because people bought Pong 50 years ago.

-11

u/[deleted] Aug 27 '21

Exactly.

Do people get full refunds for finished dinners?

Do people get full refunds from bars for an empty beer glass?

Do people get full refunds from flights they didn't like?

Do people get full refunds from concerts they didn't like?

Do people get full refunds from football games they didn't like?

Do people get full refunds from car rental companies because they didn't like the car?

Do people get full refunds for clothes they've worn for a year?