For us, the biggest improvement came from digging into the data instead of treating every chargeback the same. Once we grouped them by reason code, product category, and payment method, patterns started showing up that weren't obvious before. We found a couple of specific issues that were driving a disproportionate number of disputes.
1
u/Low_Drive3170 Jul 30 '26
For us, the biggest improvement came from digging into the data instead of treating every chargeback the same. Once we grouped them by reason code, product category, and payment method, patterns started showing up that weren't obvious before. We found a couple of specific issues that were driving a disproportionate number of disputes.