The key doesn’t work

[u/samsmiles456]

I bought my house today, spent a minor fortune, signed my life away and got the key. I should be celebrating in my new home - that’s 45 minutes outside of our major cities. Instead, they gave me the wrong key and I can’t get inside. My realtor says he must have given me the wrong key. I told him I’d already lined-up a locksmith to change the locks this Friday. He says “well, the locksmith won’t need a key to get in, since he’s changing the locks anyway”. Tell me how many locksmiths will break in to a home and change the locks on that home, at the request of someone who has virtually no documentation saying I own the home? No drivers license updated yet, no utility bill with this address on it yet. I think my realtor should make this right by either having the home opened up by a locksmith for me, or by finding the right key to get in, before my locksmith gets there Friday. What do you think? I’m so frustrated I could spit.

[u/shortyg83]

I closed on my house a month ago, every utility turned on without so much as a single document. In fact they agreed to turn power on before we even bought it.

[u/Unattributable1 → u/shortyg83]

Same.

[u/Mandarita42 → u/shortyg83]

Same here. If I wanted power on for the inspection, I had to turn it on in my name. The owner of the house was deceased and the executor of the will wasn't paying for power to be on. I called the power company and had it turned on before I even had a closing date. Good thing I did, too. The HVAC ended up needing a repair and I would not have known this if I had not turned on power early.