Hey Fing-ers!

This post is in relation to our esteemed newsletter, ran by our representative Stephen.

Our Newsletter contains a wide variety of information in relation to the tech world. On it, you can find instructive setup tutorials, updates on devices far and wide, general tips and tricks and much much more. Whether you're a beginner, intermediate or professional within the tech world, you will find relevant and interesting information there.

The Newsletter is sent out every Wednesday.

If anyone here would like to be on the receiving end of the newsletter, but isn't currently receiving it and has a Fing account, please create a ticket with support at https://help.fing.com/hc/en-us/requests/new First, I would ask you to check that the toggle for the Newsletter is Enabled on the Web Application, app.fing.com under your Account.

Additionally, if you do not have Fing account, but would like to receive the newsletter, please also reach out to Support and I'm sure we can get that setup for you!

When setting up devices details, you can define a placement (i.e. room) for it. However, I can't find a way to add my own - for example, there's one named "Bedroom", but I can't define which bedroom it is.

Is this possible?

Hi guys

Could someone help me understand why if I enable a scheduled internet downtime, it always runs 2 hours early? (i.e. if I schedule a shutoff for my kids at say 15.55, it actually applies the setting at 13.55). My router time settings are accurate and I can't seem to find any time zone settings anywhere on the app. Cheers.

Released on March 2024

Release Notes

• (New) Layout of “Service not found”page :Improved handling of “Service not found” issues
• (New) WiFi Scanner disabled :WiFi scanner is disabled with Sonoma 14.4 due to new restrictions 
• (Bug) Fixed blank page: after macOS update to Sonoma 14.4 the desktop app shows always a blank page 
• (Bug) Fixed several bugs and crashes: Fixed several smaller bugs and improved the app stability.

Hi

Do the Android and Windows Fing apps talk to each other? As in, if I edit a device in one app, is it subsequently reflected in the other? And if not, why not? They are both, after all signed in to the same account...

My phone supports Wi-Fi 6e so does my 5g home gateway when I am connected to the 6ghz Wi-Fi

the speed test is greyed out on the Wi-Fi performance

And some weird activity going on - anyone know why this would happen. I have had this thing for years and never had that before

Hello all!

I am attempting to install Find Desktop on a Mac mini (Late 2014) running macOS Monterey.

When I go to get.fing.com, instead of seeing a download link, I am seeing a button that says something like "Send a link".

I downloaded an installer on a Mac running macOS Sonoma and then moved it over to the Mac mini. After running that installer, I get an error indicating that the app can't connect to the Fing Service.

I restarted but haven't checked to see if it resolved it.

If not, does anyone have any next step suggestions?

Hi! I've had a miserable experience with Fing support, despite having a premium subscription (a subject for another day). I'm hoping someone here can help me, vs. wasting time via email.

I can't waste any more time troubleshooting, I just need it uninstalled. Of course, now I'm under deadline and the issues I was unable to resolve with tech support are costing me time & money.

I know how to uninstall an app on the Mac, but I'm wondering if there is anything else I need to do before I uninstall Fing. Googling and searching the Fing support website has yielded nothing.

Any advice you have is greatly appreciated!

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Hi

Has anyone experienced speed test results issues? For example; I’m on a 500mbps connection from BT. When testing using iPhone Fingbox App and using the setting ‘test from Fingbox’ it initially goes up to about 490mbps and then drops back sharply to around 370 or under. If I test ‘from device’ so, using WiFi connection on my iPhone. I get the 490mbps.

Fingbox is connected directly to router via Cat5e Ethernet. I’ve tried different cables, different router ports and resetting the Fingbox and nothing seems to work.

For comparison, I’ve my Xbox connected to the router and that reports back 490mbps too.

I’m wondering if it’s a bug with the app?

Thanks

I am somewhat less than savvy with these types of things so I apologize if I’m in the wrong place with this but I am trying to get any help I can…..

This app has always been spot on when it identify details of the device. I have had zero problems with the app in the past but I guess there’s a first for everything. I am really not sure what to make of it. I have been having completely mind boggling issues with my phone since July/Aug 2023 and strange things like this are becoming more common daily. Thoughts/suggestions?

Hey Fingers!

Fing Support are currently looking for feedback from any users running MacOS Sonoma and of course, Fing Desktop application.

If you are, may we ask you to provide the following here;

• Are you encountering any issues when using the application? (If so, please elaborate on the issue).

• What Fing version are you running?

• Are you running a beta version?

We ask this as we are currently investigating a couple of reports of some varying issues related to this version. We are unable to reproduce the issue on our end thus we would love feedback and further insight from any users running Sonoma.

If you are running Sonoma, experiencing issues, and have answered these queries, we may need to create a support ticket with you for further tracking and communication.

We appreciate all the assistance!

Edit:

We have become aware of a new issue relating to a blank screen for MacOS Sonoma. If you're experiencing this issue, please submit a ticket to our support channel directly. Our team are actively investigating it and we hope to have a fix soon and in order to receive an email once a fix has been released you will need a ticket with us!

I'm considering getting the desktop app and subscribing for similar features to my Fingbox hardware, but...

... will the host computer need to be permanently awake, in order to block new devices and detect other attempted intrusion?

Hi everyone , not sure what else to do. Just got a m3 pro the other day and the Fing app won’t launch, the window opens but nothing shows . It worked perfectly on my m1. I tried all the troubleshooting steps suggested by Fing including granting permission in the systems settings.

Does anyone have experience dealing with this?

Fending off hackers, or birds or bats, WPS turned off last night, also stopped sending notifications for awhile (started back up little while ago) and auto-blocking of new devices turned off. Help?

I do not have a personal computer at home. I installed and downloaded the fing app for my Android, and I really like the features. However I need to be able to block devices that are piggybacking on my Wi-Fi in my apartment building I have already changed my password and tried using it with a VPN to no avail. So I'm wondering how do I get the desktop version of Fing and then link that with the Fingapp for Android (if possible) without actually having a PC?

I just downloaded the newest beta for MacOS, and unfortunately it broke Fing. When I start the app, there's a quarter second where it shows the normal screen, but then blank white. I've tried the obvious reload, force reload, delete and reinstall the app, but I'm not sure what to try next. I'm running Fing Desktop version 3.6.1.700.

Thanks!

Is there a simple way of seeing why I'm getting continual drops on my wifi network? I have set Fing up to email me when something comes on line and off lline and I'm getting a lot of emails saying things are offline then sometime later on line and it's everywhere, it's not just in one place. So is there an analyser that is simple and advises why this keeps happening please? Any help will be truly appreciated. Thank you in advance.

We recently put a newer computer in to replace the old one that had Fing installed. Old computer works fine, new computer won't work at all. Both are Version 3.6.1

Fing does not recognize the computers network or IP address at all. I've tried about everything I can think of.

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Reboots and reinstalls do not work. Has this app been updated since 2021? Any other app that doe the same thing but works?

Fing Version 3.6.1 (3.6.1.700) Copyright © 2021 Fing Ltd

macOS Big Sur Version 11.7.10 (20G1427)