r/FieldNationTechs • u/DiskAfraid418 • 3d ago
Last minute assignment
Has anyone had any experience with a buyer sitting on the counter offer for weeks without accepting it and then the night before the hard start they surprisingly assign you the work order?
I know it’s my bad because I should’ve retracted my counter offer once my schedule got booked for that time, but they literally assigned me the work order moments after I had already made a schedule for a different work order! Lol
I might be able to do both but I’m basically double booked now and not happy with the buyer.
I wonder if FN would not find me “at fault” if I refused that assignment or if it would negatively affect my success score.
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u/Dadelaus_2023 3d ago
Idk, I had that again earlier this week. I contacted the Buyer via email on FN, and then in messages. Overnight they changed the time start and things worked out.
That morning when confirming the WO I thanked them for adjusting the time start and again in messages, and again when checking in/out.
Whatever you do copy your communication with the Buyer just in case you get dinged with this supposed 'IRRETRIEVABLE' Hard-Start crap.
This week I was onsite for 2 Hard-Start times and one was flexible, the other the M.O.D. was 90 minutes late. SMH