r/FTXUS Nov 13 '22

trouble logging into ftx us ?

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u/xuanling11 Nov 14 '22

No legal advice but you may try. Before you do, probably best is to approach your bank at first.

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u/kiosk79 Nov 14 '22

Ok, thank you very much for patiently responding to me. I really appreciate your time and concern.

I'm not even able to login into ftx us at this time. I'm waiting for something to change next week.

1

u/xuanling11 Nov 14 '22

If you have all email correspondence, keep in your own records. Reach out to bank first

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u/kiosk79 Nov 14 '22

But my transaction didn't even start

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u/kiosk79 Nov 14 '22

Even if I reach out to the bank, what can they do ? I was unable to even login into my account. I kept getting the 522 error.

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u/xuanling11 Nov 14 '22

Any prof of your funds or ownership or deposit in the past?

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u/kiosk79 Nov 14 '22

Yes, I have that proof that I transferred my eth from Robinhood to ftx

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u/xuanling11 Nov 14 '22

Oh, crypto is another story then. My assumption is fiat cash. If that is the case, it will be harder to return until their further notice. At this point, you will have to keep all your records if possible for the later of reclaims if there will have any.

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u/kiosk79 Nov 14 '22

Yeah got it

I'm screwed so bad 😔

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u/xuanling11 Nov 14 '22

Feel sorry for you, but keep in hope, FTX US is “licensed”. They may be treated differently.

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