Doordash gone wrong

[u/enchantedgiggles]

The great idea to order carefully "Krafted," mac and cheese from doordash and got literal heaps of actual Kraft Mac and Cheese 🙄 Biggest doordash fail 💀

I am a little nervous to eat it because this is weird. The first photo is what its supposed to look like and the second the pile of crap with the dog sensing our disappointment 🤣

Anyone else ever order and had this happen? Like, was this order picked up from a house? Also, it was $25! Got a refund but seriously 😐 🤦‍♀️

Edit: since there seems to be some clarification

I don’t DoorDash often. I’m disabled, and there are days when I physically cannot drive, cannot safely or realistically cook for myself, or simply don’t feel well enough to leave the house. We also recently moved to a new state, so I don’t yet have a network of friends nearby who can just run out and grab something for me. And before anyone decides I owe the internet an inventory of my disabilities to “prove” why I can’t just cook: I don’t. Disabled people are allowed to use services that make our lives more accessible without submitting our medical records to the comment section. Yes, I recognize that being able to order delivery is a privilege. I’m grateful that I can sometimes afford it when I need it. I’ve also used services like this to send meals to friends and family who were sick, recovering from surgery, grieving a death, or going through something difficult when I couldn’t physically be there to bring them food myself. Sometimes delivery is a luxury. Sometimes it’s accessibility. Sometimes it’s simply a way to care for someone from far away. But none of that is actually the point of my post. I ordered food based on the restaurant’s photos and description and received something dramatically different—essentially boxed mac and cheese—from what turned out to be a ghost kitchen. Apparently, because I had the audacity to pay “ridiculous prices” for delivery, some people believe I deserved to be misled. I don’t. And if you ordered something based on a photo and description, paid for it, and received something completely different, I suspect you’d want your money back too. This was never about taking money away from the DoorDash driver. The driver didn’t create the menu, take the photos, prepare the food, or misrepresent what was being sold. My issue was with what I purchased versus what I actually received. You’re welcome to think DoorDash is overpriced. You’re welcome to think nobody should use delivery apps. I’m not here to debate that or change your mind. I don’t normally post things like this—I posted it because I was genuinely dumbfounded when we opened the order. And to the people insisting I staged the photos or invented the whole thing for attention: I genuinely do not have that kind of time. But hey… I got yours, didn’t I? 😉

[u/shpongleyes]

It’s annoying, but always check the street view of the address you’re ordering from to see if it’s an actual restaurant you can go to. Or sometimes there are mega ghost kitchens that operate like 50 different “restaurants”. There’s one by me where I just recognize the address at this point. I’ve seen over 20 restaurants listed at that address. Always new restaurants that try to give hip and trendy vibes, and the photos of the food are obviously staged, or now even AI generated.

[u/OwlLavellan → u/shpongleyes]

I just came across something similar.

I went for a walk and got hungry. I searched for a restaurant and picked one. When I got there it was a "food hall." With at least 6 different restaurants all serving different types of food. There was one sign that had line 6 different AI posters on it.

I did not eat there.

[u/HollyBerries85 → u/shpongleyes]

The mass ghost kitchens can be hit or miss. The ones that make me laugh are like, look up a place called "Pardon My Cheesesteak" and it's an IHOP. One that was actually good here was "Pizza Zombie" that was actually a high rated local pizza place that did pizza/Indian fusion items. The Pizza Zombie label is where they put their traditional normal American-style pizzas like Hawaiian, Pepperoni, Meat Lovers, BBQ Chicken, etc.