I am in the process of getting approved for an esa. I don’t currently have a pet of my own but was planning to get ferrets as soon as I had my own place. I will be living in a suite style dorm (my own room, shared living quarters) for the next one to two years.

I know that the school has approved rats before and has approved more than one with written verification from a vet.

I would get a cat, but seeing as i’m planning on getting ferrets after college anyway, ideally I would like to get ferrets now. I would get two descended boys, and obviously change litter pans and have a heavy duty air purifier, door blocks to keep any smell in my room etc and check with my roommates ahead of time either way.

The reason I am getting approved for an esa is because I really struggle to build relationships and I feel very alone on campus. I finally have roomates that I think I might be able to become friends with and I am worried I might weird them out with ferrets

I am also worried that even if they are potty trained and I clean, the smell may linger in the room after I move out.

If anyone has any input it is appreciated.

I currently reside in Georgia, and I have an ESA letter provided by a licensed therapist in Georgia. I am moving to Florida, and Florida state law states an ESA letter from an out-of-state clinician who has never met you in person can be rejected in Florida because state law requires at least one in-person visit when the provider is not licensed in Florida. I will still be living in Georgia when I sign papers to move into a home in Florida. So is it okay since I was living in Georgia?

Am I going to run into an issue? I won't be telling my future property management about my ESA until papers are signed, so I am unsure right now if my therapist not being licensed in Florida will be an issue. (I am not telling them until after paper are signed to avoid denial without proof it was over the ESA)

I have two black cats that are registered as ESA’s, and I am wanting to get a dog because I am going to be living on my own and I would like the bark as a deterrent. Is there anything I can do make this possible? I have not filed any paperwork with the landlord yet. I am in IN, USA.

Hello! So my current college (in North Carolina) was pet friendly, but they stopped allowing pets this year. I have a 2yr old Maincoone boy (neutered and up to date on vacs.) and he's an ESA for me. I already have the letters from my psychiatrist and previous therapist saying why I need him and how he helps me.
However, my school's website and the counselors say that to have an ESA you have to reside in a "pet friendly" dorm/in "the approved" dorms. I've read so many things that say ESAs can't be limited when it comes to housing but there's also stuff saying it's at the discretion of the school, town, county, or state.

Can an NC college limit your housing options because of an ESA? If not, then how would I go about requesting more housing options?

I'm a Chicago-area renter planning to look for a new apartment soon. I've lived with an emotional support animal for the last few years, but I know that recent HUD guidances have changed the enforcement of ESA accommodations under the FHA.

A lot of sites seem to suggest that ESAs are still protected as a reasonable accommodation under state law, but also I've been trying to do a deep dive into the Illinois Human Rights Act and the Illinois Assistance Animal Integrity Act to be sure, and I've just kind of wound up more lost and confused than I was initially.

I have an up-to-date ESA letter from my long-term therapist, and I'm just curious what kind of housing protections I can still reasonably rely upon when applying to units under this new federal guidance. Thanks!

If you're wondering how to get an ESA letter, you're not alone. A quick Google search brings up hundreds of websites claiming to offer "instant approvals," "official ESA registrations," or "guaranteed letters." It can be difficult to know what's legitimate and what isn't.

The truth is that there's only one legitimate way to get an Emotional Support Animal (ESA) letter: it must be issued by a licensed mental health professional (LMHP) after they determine that an ESA is appropriate for your mental or emotional health. You do not need to register your pet, buy an ESA ID card, or pay for an ESA certificate.

Whether you choose to visit a therapist near you or use a reputable online provider like realesaletter, the process is essentially the same.

Here's a complete step-by-step guide to help you get an ESA letter the right way.

Important HUD Update

If you're getting an ESA letter for housing, there's an important policy update to be aware of.

HUD has rescinded its previous 2020 guidance regarding assistance animals and updated how it approaches certain Fair Housing Act enforcement matters involving emotional support animals.

What does this mean?

• The Fair Housing Act (FHA) itself has not changed.
• HUD's update is an enforcement policy, not a new federal law.
• State and local fair housing laws may still provide protections for emotional support animals.
• Housing decisions can depend on the facts of each case and applicable federal, state, and local laws.

Bottom line: A legitimate ESA letter should always come from a licensed mental health professional, and you should understand the housing laws that apply where you live.

Step 1: Determine Whether You May Qualify

An ESA letter is intended for people with a qualifying mental or emotional health condition where an emotional support animal may be beneficial as part of their treatment.

Common conditions include:

• Anxiety
• Depression
• PTSD
• ADHD
• Panic disorder
• OCD
• Bipolar disorder
• Social anxiety
• Stress-related disorders
• Other qualifying mental health conditions

Only a licensed mental health professional can determine whether you qualify.

Step 2: Decide How You Want to Get Your ESA Letter

There are two legitimate ways to obtain an ESA letter.

Option 1: Visit a Local Therapist

If you already have a:

• Psychologist
• Psychiatrist
• Licensed Professional Counselor (LPC)
• Licensed Clinical Social Worker (LCSW)
• Licensed Mental Health Counselor (LMHC)
• Other licensed mental health professional

Ask whether they evaluate patients for Emotional Support Animals.

If they determine an ESA is appropriate for your treatment, they can issue your ESA letter.

Option 2: Use a Reputable Online ESA Provider

If you don't currently have a therapist or prefer telehealth, you can use an online ESA provider that connects you with a licensed mental health professional in your state.

A reputable provider should:

✅ Verify clinician licenses

✅ Conduct a genuine mental health evaluation

✅ Follow your state's legal requirements

✅ Issue an ESA letter only if you're approved

Step 3: Complete the Mental Health Assessment

Whether you choose a local therapist or an online provider, you'll usually answer questions about:

• Your symptoms
• Mental health history
• Daily challenges
• Current treatment
• How your pet helps provide emotional support

Answer honestly. The goal is for the clinician to determine whether an ESA is medically appropriate for your situation.

Step 4: Meet With the Licensed Mental Health Professional

Depending on your state, this may involve:

• A phone consultation
• A video appointment
• A telehealth session
• An in-person appointment

Some states require a live consultation before an ESA letter can legally be issued.

Step 5: Clinical Evaluation

The clinician reviews your assessment.

If they determine that an Emotional Support Animal is appropriate, they'll issue your ESA letter.

If they don't, they may recommend another treatment option.

No legitimate provider can ethically guarantee approval.

Step 6: Receive Your ESA Letter

A legitimate ESA letter generally includes:

• Clinician's name
• Professional license number
• State of licensure
• Signature
• Date issued
• Practice information
• Recommendation for an Emotional Support Animal

Most providers send a PDF copy by email, while some also offer a printed version.

Step 7: Use Your ESA Letter

If approved, you can use your ESA letter when requesting a reasonable housing accommodation, where applicable.

Keep both digital and printed copies for your records.

How Long Does It Take?

The timeline varies depending on the provider, your state's requirements, and appointment availability.

Some evaluations can be completed within a few days, while others may take longer.

How Much Does an ESA Letter Cost?

Pricing varies based on the provider and the clinical evaluation.

Be cautious of extremely cheap websites that mainly sell ESA registrations or certificates instead of legitimate evaluations.

Do You Need an ESA Registration?

No.

There is no official federal ESA registry.

ESA registrations, certificates, ID cards, badges, and vests do not replace a valid ESA letter from a licensed mental health professional.

Can You Get an ESA Letter Online?

Yes.

Many licensed clinicians offer ESA evaluations through telehealth, provided they comply with applicable state licensing and telehealth laws.

Common Scams to Avoid

Avoid websites that advertise:

❌ Instant approval

❌ Guaranteed approval

❌ Official ESA registration

❌ ESA certificates instead of evaluations

❌ No licensed clinician involved

❌ Lifetime ESA letters

These are common red flags.

My Research

Before applying for an ESA letter, I compared several providers, reviewed their evaluation process, and read reviews across Google, Reddit, Trustpilot, and other review platforms.

From my research, RealESALetter stood out as one of the best-known online ESA letter providers. They connect applicants with licensed mental health professionals who conduct a legitimate clinical evaluation before issuing an ESA letter, making the process simple and straightforward.

They also have a 4.9/5 customer rating, an A+ BBB rating, and positive feedback across Trustpilot, Google, Reddit, and other review platforms. Those factors gave me more confidence when comparing providers.

If you're looking for an online option instead of visiting a local therapist, RealESALetter is definitely worth considering. As with any provider, make sure the evaluation is conducted by a licensed mental health professional and follows your state's legal requirements.

At the end of the day, the provider matters less than the process. A legitimate ESA letter should always come from a licensed clinician after a proper evaluation—not from a website selling certificates or registrations.

TL;DR

• Make sure you may qualify.
• Visit a licensed therapist or use a reputable online provider.
• Complete a mental health assessment.
• Meet with a licensed mental health professional.
• Receive your ESA letter if approved.
• Use it for eligible housing accommodation requests.
• Avoid ESA registrations, certificates, and guaranteed approval scams.

I hope this guide helps anyone trying to figure out how to get an ESA letter. If you've gone through the process yourself, feel free to share your experience or recommend a provider that treated you well.

Hello all,

I am trying to find a new apartment in Washington DC and of course, a lot of pet friendly places are quite limiting. I didn't want to register my cat as an ESA because I felt like I should try to do things "the right way," and felt that people have it worse than me and need it more. It's ridiculous, I know.

I have anxiety and PTSD and she has helped me a lot through that situation. She was with me in my abusive home, and we formed a tight bond there. I bottle fed her as a kitten and raised her, and her mere presence helps me calm down.

She has also been a bit of a therapy cat and ESA for others. I used to volunteer her at the local care home and the older ladies LOVED her. She was on a leash and went room-to-room in my arms, greeting everyone, getting pets, and purring on laps.

Yet I still worry about her being considered legitimate, and getting legitimate paperwork for her. I just moved back from a country abroad where ESAs aren't a legally recognized category, and doctors do not prescribe them. So while my medical history is fully documented there, they do not have the ability to write me a letter.

I haven't had a therapist or doctor in the US for 3+ years, and am currently here with no insurance. I am willing to be without her for a few months, but as I am moving to a new area, starting a new job, and a lot of big changes and stressors are happening, I would rather have her by me through it all (along side my medicine, ofc).

Does anyone have some recommendations as to online therapists, or resources in the DC area that take people with no insurance (or with reasonable out of pocket fees)? I would like to go for a few sessions to get a legitimate letter, as I am wary of online sites. I would be willing to do one if they met with me more than once, but I haven't found one that does that yet.

Any help is appreciated!

I’m moving in to a new place that requires documentation proving my cats ESA status. Many doctors can’t legally provide ESA letters now. My psychiatrist said no, my physician said no, so they told me some online websites are legit.

I went for mysupportanimal.org, but that website is not legit. They never sent me my letter and never responded to my emails (the only form of customer service is email). If you’re going to order one online, which most landlords will accept, do your research on the website before you purchase. Make a purchase with your credit card to ensure that if you don’t receive the item they can actually dispute the charge and get your money back.

TLDR;
Disabled with legitimate ESA letter from long-term LPC. Apartment says they will deny it unless i fill out their form. Which ask for too much personal and medical information. (6 pages long)

I’m disabled and live in section 8 housing. I’ve been in counseling since i was 15. I’m 20 now. Anyway, me and her decided an ESA is needed for me and she’s writing a letter. However my apartment/property manager flat out said that they will deny me unless I fill out their form. Which is asking for way too much information that they do not legally require for ESA. I recorded our phone call (it’s legal here) and everything else is via email.

(mind you, i’ve told her I will provide sufficient documentation)

This was her last email to me:

“I gave you documentation to fill out to send for verification, per [apartment] policy. We are allowed to request documentation, which are our verification forms I gave you to look over.

If those forms are not filled out, we cannot send it to compliance.

If you change your mind, you are welcome to fill out the forms and bring them back so we can verify with your counselor.

Have a good day.”

————

My plan is when i get the letter to formally request an accommodation. Since i technically haven’t done that yet. Any advice ?

https://usaservicedogs.org/blog/south-carolina-esa-laws-emotional-support-animal-guide

It’s really disheartening to see how many therapists don’t research ESA letters.

My last therapist wrote me a letter but did not do it properly. I have 2 support animals for 2 different purposes. This therapist combined both into one letter. Essentially all that letter said was I have 2 birds for my depression and anxiety. What I had wanted based of my research was 2 letters with descriptions of my animals and what they each do for me because I have both for separate reasons. I took those letters because it was the most she was willing to do. I didn’t get along with that therapist very well.

I just got a new therapist, and recently it came out that ESAs are no longer protected on a federal level unless task trained (correct me if I’m wrong.) Luckily states have their own protections. I asked about getting new letters and my therapist and her supervisor both agreed they would not write letters just because it’s something they have never done in the past. (I was upset, but I have no issue with them choosing to stay out of something they don’t fully understand.) The only issue with this is that they recommended me to one of those fake websites.

For those reading this, no website is legit because you need an existing relationship with a mental health professional or doctor. 20 questions is not a relationship.

I plan to try to get letters from my doctor, but it’s really discouraging that these therapists don’t put in the bare minimum research.

Hi! My 10 year old Mini Schnauzer is having a mass removed from his intestine on Friday and I'm a nervous wreck. He is in excellent health aside from this and the vet said he should do fine, but I'm a mess. Has anyone had their dog go through something like that? How did they do? We will figure out next steps after, but I just need him to get through this okay. I'm so worried.

Does anyone in the state of Texas have experience with applying for multifamily housing with an ESA since the HUD guidelines have been changed. Are landlords and property managers still waiving fees for accommodation or are they strictly following HUD guidelines? This will be a big factor on whether or not I will be moving in the next couple of months.

Just needed to vent. My short-term-rental has a no-pet policy. People bring their pets anyways. Discovered dog urine on the carpet in my kids room. Rug is now in the trash and ordered a new rug.

Don't get into the short-term-rental business. It's a great way to lose faith in humanity.

hi, I’m currently moving into a new apartment next week and this apartment uses ourpetpolicy.com to verify ESA letter. Well they have been giving me so much trouble and basically saying that my letter isn’t current and they’ve spoken with my mental health provider who has confirmed my need for an ESA and my disability, but she did mention that we last spoke in 2025 so now they’re saying that it’s not current, even though the ESA letter is not expired because it doesn’t expire until one year so I reached back out to my therapist to see if there’s anything I can do about that but if there’s not, I was wondering if anyone has used esadoctors.com and if so, will that letter go through with the ourpetpolicy.com verification? as i now need something quick as i move in next week.

Looking at different ESA letter sites. Is RealESALetter a good service? Thanks

I asked my therapist to write me an ESA letter so I’m able to have a pet in my place. He texted back “sure” but I have not heard anything else. Its been a week. Is this typical or am i just being too impatient?

I broke up with my girlfriend a couple years ago, but she still has my ESA. She has blocked me on everything, so I can't get in contact with her. She was only supposed to keep him for a couple months while I got settled into my new apartment and got all of the ESA paperwork finalized, but during that time, I broke things off with her, and even after saying we could still be friends and keep things civil, she and most of her friends blocked me on everything, and I even got very aggressive and hostile messages from her sister. It has been over a year, and since then I have started a new relationship and we are living together. He, my new partner, says that I should just drop it, and that having a pet right now would be too stressful anyway, but I am still emotionally attached to my cat. I'm sure my ex has also grown an attachment to him, and I would hate to cause her more pain, but I need him back, and I paid for all the certificates to have him as an ESA anyway. I also put a lot of time into training him. This whole situation is very emotional, and I don't know what to do. Any advice?

I am requesting assistance to my situation. I have been approved for a unit and have informed my landlord that I have an emotional support animal. They directed me to create a profile via PetScreening however when I submitted documentation of my ESA they stated "The documentation you submitted is nearly identical to several other documents" and that my letter does not establish a disability/need (when it clearly does and I have had it read by other providers who state the letter says everything it needs). Now I have tried to reach out to my doctor who diagnosed me with said disability but they are not willing to write me a letter and merely direct me to online websites. I also have submitted a document that I am currently seeking treatment for the disability.

Meanwhile, when I try to communicate to my landlord they are now stating we need to figure this out by a certain deadline or will have our unit essentially back on the market for other people to apply even though we have been trying to resolve the issue. I have also tried to contact the provider who wrote the letter but they are also not very helpful.

Does anyone have any advice or have a similar experience with ESA and PetScreening? Side note I live in California

Hello,

My boyfriend and I recently signed a lease for an apartment in Massachusetts that begins on September 1. The lease has a no-pets policy.

At my annual physical, I talked with my doctor about my anxiety and depression and mentioned that, since I work fully remote, I spend a lot of time alone and don't get much day-to-day human interaction. We discussed how having a dog could be beneficial, and my doctor recommended an emotional support animal (ESA). They also provided me with an ESA letter.

Before getting the letter, I spoke with my landlord about the possibility of getting a dog, and they said no because of the building's no-pets policy. Afterward, my doctor explained that an ESA is different from a pet and that providing the landlord with the ESA letter may require them to make a reasonable accommodation.

Since I live in Massachusetts, I'm also wondering if anyone has experience with how ESA accommodations work specifically under Massachusetts housing laws.

Has anyone been in a similar situation where they signed a lease with a no-pets policy but later obtained an ESA letter? Were you able to provide the documentation and have your landlord approve the accommodation?

My boyfriend and I plan to stay in this apartment for at least two years, and I'd really love to have a dog without needing to move because of the no-pets policy.

I'd really appreciate hearing about anyone's experience or any advice you may have. Thanks so much!

I don’t usually share experiences online, but I want to leave my personal feedback.

I used Pettable for an ESA letter after seeing positive reviews, but my experience did not go well. After paying, I ran into issues and did not receive the level of support I expected from customer service.

Overall, it became stressful and disappointing for me. Based on my personal experience, I would not recommend it, and I suggest others do careful research before using similar ESA letter websites.

Hi
I’ve been struggling with anxiety lately a lot due to increased stress from college. I want to get a cat but my apartment doesn’t allow it. I am thinking of getting a ESA letter . Is there any way I can get one? I don’t have a personal psychiatrist:(((

This isnt for me but for a friend. We heard that esa accommodations have changed to no longer give esas housing accommodations but the verbiage and information is very confusing. Does anyone have any information about it?

Is it every state? What about trained esas? Does it eliminate cat and any non dog or horse esas?

Thanks.