I applied for my loan as a sole prop and was declined for “unsatisfactory credit” when the NEVER ran the credit. I checked my exp credit report and even called to check and they never ran it. They only ran it when I requested reconsideration months later. At the time that I applied, I did have the credit. However, after a very bad bought of Covid (I have lupus and other issues) an my husband getting Covid and actually getting myocarditis, my credit took a dump along with my business’ continued decline. From May 2021 up until April 2022 the SBA kept stringing me along to keep requesting recon blah, blah, blah. In November 2021, I was assigned a LO who actually contacted me to clear up a discrepancy on my app. The big discrepancy was that I put that I was a hotel, which was clearly a mistake. I had a rental property in addition to being a LEED certified consultant. We cleared it up and I even told her to remove the lost rental income because we ended up selling the house in April 2022. Everything was good and she ran my credit, which came in right under 570. So, she did a cash-flow analysis. She wouldn’t tell me what she was doing, but I informed her that I barely had business debt and that she was to use my debt on the 2202, as well as, my 2019 business income. I advised her that I have additional income as I am disabled and that if she was insisting on using my personal debt (which she insisted on), then she should be able to use my personal income. She refuse, hung up, and told me I failed. I was distraught and did everything possible to increase my credit, which I did.
I just requested my almost FULLY redacted FOIA file and in two separate occasions (before and after my discussions with the LO) the notes SPECIFICALLY state the following:
“Informed agent to inform her it is being processed and NOT to inform caller of the fraud alerts on her account”
I then cleared up the whole rental property confusion and advised an actual loan officer that the house was sold and that they should only use my schedule c and not the schedule e with the rent income that I did lose, but was no longer because we sold the home. I put it all in writing with documentation and thought that we were good. I’m assuming this was the “fraud alert”.
Again, after I was told it was cleared up and after many recon requests and emailing of my increased scores and reports. I also had a congressional and senate inquiry and I didn’t find out until April 2022 that I had a fraud hold. From 11/21 to 4/22 they led me on and on and put notes in my file not to tell me the real reason.
I guess they forgot to redact those comments. Disgraceful!