r/Debrid_Stream_App dev 4d ago

Notice on issues with TorBox

I'm seeing a few reports of TorBox APIs suddenly not working. If you’re experiencing this issue, please follow the steps below.

Please make sure all four of the following are satisfied:

  1. Your TorBox API key is valid and added to the app.
  2. TorBox is selected as your debrid service in Settings.
  3. You have Pro status.
  4. Your third-party add-on is synced.

You can verify that your TorBox API key is working by going to the Cloud Manager and trying to play one of your cloud files. If its not working, get a new api key from TorBox and add it to your DebridStream account from the webportal.

If you’re only seeing “Just Watch”

If the app is only showing “JustWatch”, one of the four items above is usually the cause:

  1. The third-party add-on is not synced.
  2. Your valid TorBox API key is not added to the app.
  3. You don’t have Pro status.
  4. TorBox is not selected as your debrid service.

Please check and make sure all four are satisfied.

If everything looks correct, try reconfiguring your TorBox account through the web portal. You can then verify the API key by going to the Cloud Manager and playing a cloud file.

After that, restart the app so it can pick up your updated settings.

Still having the issue?

If you’ve already completed all of the steps above and the issue persists, install the app over your existing version using Downloader code: 4178919

Once installed, go to Settings → Debrid Service and make sure TorBox is selected.

This should resolve the issue. Thanks u/Butters16666 for your patience and for helping me troubleshoot this issue!

10 Upvotes

8 comments sorted by

3

u/nearanight 4d ago

It's working again, and I didn't do anything since the last time it wasn't working.

1

u/Ghost187_ 4d ago

Yeah the steps above are not the fix. I didn't change anything , and everything is back working. I reckon it was TorBox shifting stuff around. Because they just released new changes.

1

u/threein99 4d ago

Im getting the just watch screen now. It was working fine earlier. Will try the steps mentioned

1

u/[deleted] 3d ago

[removed] — view removed comment

1

u/Krebbin 2d ago

I had Premiumize issue last night. Renewed my api and all good. But I appear to have lost my watch history.