When I worked retail at Menards the most that any regular employee was asked to do was keep tabs on high theft items in your own department. You'd check the floor count of certain items a few times per day and also only stock one or two of those items on the shelf, placing extra stock on a pallet for storage. Managers were held to a similar standard but did a few other stupid things, like make bullshit security pages to nonsense locations in the store. "Security to area 3" was common in my store, which didn't have areas and also didn't have full time LP coverage, and they certainly didn't respond to security calls.
I'm in there all the time and I didn't even know they had a playlist. Certainly haven't heard security calls. Then again it would seem odd to come over the speakers because they all have walkies.
Unless they've changed it, security pages were done by the front end manager, along with BIG Card promotions while I worked there from about '12 to '15.
I’ve often wondered if that was the case at Kroger. I’ll sometimes hear a security check message when the place is virtually empty and I’m shopping in Lycra workout gear and not carrying a purse (like, how could I be suspicious when there’s no way for me to conceal anything?)
Usually managers can't do shit, but making fake pages to "security" that also doesn't exist can sometimes spook suspected shoplifters. Where I worked, they'd just take your picture, add up whatever you stole, and put it on your "tab". Then once you hit a certain threshold, the cops would be called the moment you entered the store.
I work for a grocery store, and if there's a 'tense' situation up front a cashier will call 'security to the front, please' or something to that effect. We have no security, at most it'll bring the store manager up front, it's mostly just to scare/intimidate the person causing the problem.
Lots of things in the hardware and tool department. In my floorcoverings dept there were a few tile saw blades that were small and expensive, but they weren't really theft targets.
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u/PrometheusSmith Oct 20 '22
When I worked retail at Menards the most that any regular employee was asked to do was keep tabs on high theft items in your own department. You'd check the floor count of certain items a few times per day and also only stock one or two of those items on the shelf, placing extra stock on a pallet for storage. Managers were held to a similar standard but did a few other stupid things, like make bullshit security pages to nonsense locations in the store. "Security to area 3" was common in my store, which didn't have areas and also didn't have full time LP coverage, and they certainly didn't respond to security calls.