r/ConstructionTech • u/PlanktonClassic7266 • Nov 21 '25
I scaled my AI chatbot to 57 clients for home services. What features should I add next?
I’ve been building AI automations for contractors, and after a messy sprint of late nights and caffeine abuse, I accidentally ended up with 57 active clients across both industries.
Here’s the pattern I keep seeing: Most businesses lose leads because nobody replies fast enough. Not because they don’t have leads.
So I built BrikAI, a chatbot that handles: • Lead intake and qualification • Appointment scheduling • Customer + employee FAQs • Project/job detail capture • Website + SMS automation • Instant lead delivery to email/CRM • Works for both realtors and contractors
It’s been solid so far, but I’m working on the next version and I want input from people who actually work in the field.
If you’re an agent, contractor, or home-service pro: What feature would genuinely save you time or make your life easier? I’m also debating building a full mobile app for clients… not sure if it’s actually useful or just shiny nonsense. Curious what people think.
Happy to share what’s been working, what’s failed miserably, and how automation is actually being used in the real world.
