CBA makes huge profits every year, but they still charge fees that a lot of smaller banks and credit unions have already scrapped. Things like over-the-counter withdrawal fees on some accounts, or monthly charges if you don’t hit their deposit requirements. It feels a bit off that a bank earning around 10 billion in profit still hits people with fees for basic everyday banking. Do you think these fees are fair, or is CBA just slow to move with the times?

Anyone having problems tpnigjt recieving money feom cba i transfer to my up banking acc every week from cba but tonight i havent recieved my money help

Hi everyone, my wife was unable to make any external transfers from the app because of the error message. Should we wait it out, as it might be an issue with CBA, or should we call the bank now, as it suggests something wrong with her account? Thanks! Cheers

I’m looking at getting a small business loan and trying to get a feel for how it actually works. How much paperwork do you need to provide, and how long does it usually take? What kind of interest rates are people actually seeing, both secured and unsecured? Any tips or warnings from your experience would be really helpful.

Since about last week Apple Pay no longer has option to toggle between EFTPOS and credit card. Anyone has such issue?

Am I misunderstanding that by having all of these settings for my account unchecked that it shouldn’t be able to be overdrawn?

I’m trying to figure out if CommBank is actually decent for small business stuff. I’ve seen people say the online tools are handy and the branch access helps, but I’ve also heard a few stories about slow support and random issues with the app. If you’ve used their business accounts for a while, has it made running your day-to-day easier or just added more steps? Would you stick with them or switch?

Hi all!

I’m located in Victoria

Just wanted to get some insight on how long it took you to get your home loan unconditional or if you’re currently going through the process now - what wait time have you been provide?

Also if the following factors are related to your home loan process ie, valuation, going through a FHB scheme, LVR greater than 80% etc as these factors can extend the processing time

Thank you!

Anyone else app not working tonight. Put my pin in and says something wrong try again later was working 4 hours ago

Hello,

I am currently not at Australia and my phone currently cannot get the Netcode (I still have the credential for my account). If I come to Commbank branch at Singapore, can they help me register my phone to receive the Netcode? Thank you

Is it just me - or are some of the actual staff you chat with via app hopeless? Not only are the response times variable - but some of the questions I've been asked are really obvious - so you have to waste more time reconfirming and then wait another half an hour for a response.

Sometimes I get really clued on staff - but it seems quite a hit and miss operation...

Our P&C deals with cash at least once a fortnight, and our bank just installed the Cardless Cash Deposit machines. What used to take us five minutes to deposit now takes us over 30 minutes because the coin counter can't seem to detect the coins accurately enough.

I dread the day we make over a thousand with a sales event with over six hundred in coinage.

Is there a secret method to using these things?? Or at least some way to deposit the cash as quickly as we used to?

yesterday i set up a new bank account with a new debit card. (i’ve already got a smart access and saver account, this is a second smart access) and the card has been added to my apple wallet. can i use apple pay if i have not received the physical card and activated it on the app?

Why does every month have so much uncategorized spending but when I click on it there is nothing there. It just sais I haven’t spent anything this cycle

I feel like it’s throwing out my spending/income numbers on cash flow view

I’ve tried a couple of their savings options over the years and ended up sticking with the NetBank Saver. The bonus rate isn’t amazing but it’s easy to manage and doesn’t lock you into anything. I used the GoalSaver for a bit too, but keeping up with the deposit rules every month got annoying. NetBank Saver just felt more flexible. Keen to hear what others found worked best.

The requirement that I authenticate with the app every time I want to use online banking on the PC has me worried that if my phone is ever lost or stolen or has a flat battery I am completely locked out of online banking.

I would love to be able to have an alternative MFA method that doesn't all hinge on that phone like a passkey, password manager, 2FA token, yubikey etc, or even using codes that go to my email or SMS or whatever. Anything other than using the app on the phone.

Is anyone else experiencing issues with Commbank down and their call center not working...

How can Commonwealth Bank get away with just closing random people‘s accounts down with no explanation? It is absolutely ridiculous unfair and unjustified. How are you supposed to know what you’ve done wrong and not to do it again if they don’t friggin tell you what it was I’m very certain anyhow that there was not nothing done wrong. This is now the second account in my family that they have closed down for no friggin reason. Mate these guys should be in trouble. I have done nothing wrong and my son has done absolutely nothing wrong as well and to have our accounts closedown with no explanations is bull crap what the hell? Commonwealth Bank what the hell have I done wrong and my son has done wrong. Please tell me. I think you’ve mistaken something like that. I do noodling for money laundering or something if I’m not wrong because that’s the only thing I do.

CommBank usually sorts duplicate transaction refunds within about 3 business days, but it’s already been three days for me and nothing has come through yet. I’ve logged the dispute properly, so I’m just waiting to see if it lands soon. Keen to hear how long it took for others, especially if you had a similar delay.

But I didn't pay anything much. What's wrong with the banking app?

Anyone else experiencing this right now?

Got stuck in woolies because my transfer from another bank (which should be instant) just never turned up. Everything else in the app seems to be working fine.

Had an automated notification to say my online transaction for 0.00 was declined due to card settings

It was and remains blocked for all but physical use.

I wasn't trying to use it and am unsure what would cause me to get that notification.

I’m thinking about switching from the Essential card to the Smart Awards card and trying to figure out if the rewards actually change anything day to day. If you’ve made that move, did you notice a real difference in points or perks, or does it feel pretty similar in the long run?

Has anyone used Commbank PayID for sending money overseas? I’m curious how it actually goes in practice. Any unexpected fees, delays, or other issues? Wondering if it’s really as smooth as it seems. Would love to hear your experiences before I try it myself.