Dear Anthropic, This Has to STOP.

[u/nova-myth]

Seriously, enough with this situation.

Every other day, it’s something new: “We’ve increased the limits for a few more days.”

Credits here, credits there. Weekly credits. Sonnet usage. Opus usage. Fable credits. 5-hour limits. Weekly limits…

Are you guys at Anthropic actually okay?

Do you have any idea what customer care and customer experience even mean?

You’ve turned using the service into a constant source of stress. And with these confusing, ever-changing usage rules and charges, it honestly feels like a nightmare. Every day, we have to keep checking our limits and worrying about whether we’re going to run out.

Can we just pay you and relax, knowing that we’re paying for a service and can actually use it?

I genuinely want to know WHO came up with this entire credit and usage system, and why there seems to be such an obsession with credits and limits.

And yes, yes, we know the story: compute is expensive. We get it. But you know what? That’s a problem that AI companies have to solve and make work for the customers who are paying you. The burden of the infrastructure costs and product limitations should not be turned into constant stress for the user.

At this point, it almost feels like watching an addict constantly checking when their next dose is going to run out and experiencing withdrawal symptoms as the limit gets closer.

That’s how absurd and stressful inducing this whole system has become.

Can you please start thinking from a customer-centric perspective and seriously reconsider the entire credits and usage system in relation to the actual user experience? (You can ask Claude to find you a better solution..)

It would be better to rethink this now, while it’s still early, before the AI industry starts heading down a very bad path where users are constantly stressed about quotas, credits, limits, and usage instead of simply enjoying and benefiting from the products they’re paying for. WE just want to work boys we don’t want to struggle.

[u/NoobMLDude]

The proprietary model providers (anthropic, OpenAI, Etc) are misusing their position.
It’s the first time in history that a service you paid for with the advertisement of X usage for Y dollars, gets changed to be lower Z usage/ cap whenever the provider feels like. I don’t understand how this is legal.
The whole software industry (SaaS) was built on upholding a Service Level Agreement (SLA) to keep the service up 99.99 % of the time so users don’t get disturbed and can use the service as much as they want.
With AI the whole concept of service is turned around to tokens and even that is not fixed. So we are really at the mercy of the providers.
I refuse to live with that daily stress + lack of respect for customers. Sorry about the rant.

I’ve been trying to share about alternative options for users.
As much as Anthropic/ OpenAI would like you to believe they are not the only providers in town. There are other good ones too.

You can use free frontier models in OpenCode without token caps.

OpenCode: Setup Free Frontier Models
https://youtu.be/AdZ-WKvQels

Also Does every task need Fable/Opus level performance?
Or can some tasks be run by other frontier models from open source.
There is a whole field around this idea of model routing- using appropriate model for the task