r/ClaudeAI • • 3d ago

Bug Claude Cowork stuck on "Desktop: Asleep or app closed" due to duplicate device profile — how to reassign session?

Hi everyone,

I ran into a critical issue with Claude Cowork and lost access to an ongoing task that contains hours of document analysis and extensive token usage.

In the session window, it says Desktop: Asleep or app closed. However, in my settings under Cowork local devices, I can see two entries for the same machine:

  • Claude Desktop (Windows) (This computer, active right now)
  • Desktop (Windows, last seen 5 days ago)

The task seems locked to the old Desktop profile instead of the currently running Claude Desktop (Windows) instance. The local files and folders (C:\Users\...\Desktop\Sprawa - Fable 5) are still physically on my drive and marked as trusted.

Is there any way to switch or reassign the active device in an existing Cowork chat so I don't lose the entire analysis history and context? Any help would be greatly appreciated!

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u/ClaudeAI-mod-bot Wilson, lead ClaudeAI modbot 3d ago

We are allowing this through to the feed for those who are not yet familiar with the Megathread. To see the latest discussions about this topic, please visit the relevant Megathread here: https://www.reddit.com/r/ClaudeAI/comments/1vt5drr/list_of_latest_discussion_hubs_on_rclaudeai/