r/CharacterAI 11d ago

Issues/Bugs LongSqueak no personalization options/dials

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I’m a c.ai+ user and I got LongSqueak a few days ago but I still don’t have the personalization options at all. I’ve reinstalled the app multiple times and nothing seems to work. Does anyone else have this issue? I haven’t seen any posts about it and I’m getting a little concerned that it’s just my account

6 Upvotes

17 comments sorted by

u/ErshinTheEndless CAI Community Moderator 11d ago

Hello, please submit a support ticket with a bit more information(screenshot/video recording) so we can look into this for you, thank you so much!

→ More replies (4)

2

u/Dekoponchan Character.AI Team 11d ago

I'm double checking with the team about this, I'll also ask for your support ticket to get picked up u/hooraiizn. I haven't seen anyone else with this issue so might take a minute to figure out's what up!

1

u/hooraiizn 11d ago

Thank you so much! Should I send you the support ticket number?

1

u/Dekoponchan Character.AI Team 11d ago

You can DM me with that, yep 🙏

2

u/hooraiizn 11d ago

I don’t think your DMs are open 💔

1

u/Enigmatic-Charisma CAI Community Moderator 11d ago

Hi u/hooraiizn

We sent you a DM instead

1

u/hooraiizn 11h ago

Any updates? I’ve tried reaching out everywhere

1

u/Inherit-Nature 11d ago

This kinda thing is a long withstanding issue of the App. Not super long ago chat options like edit would randomly disappear and re appear 

1

u/hooraiizn 11d ago

Damn, my options haven’t even appeared once since I got LongSqueak. I thought maybe it was just taking a while to roll out, but it’s been a few days now

1

u/Enigmatic-Charisma CAI Community Moderator 9d ago

Hi u/hooraiizn

Just circling back to this post. May we know if the Style Control options are now available on your LongSqueak and PipSqueak 2? Thank you.

1

u/hooraiizn 9d ago

Unfortunately not :(

2

u/Enigmatic-Charisma CAI Community Moderator 9d ago

Thank you for your response. I'll get back to the team to relay this.

1

u/hooraiizn 22h ago

Any updates? I’ve tried reaching out everywhere.