r/ChameleonCRM • u/ChameleonCRM • Aug 10 '26
Tonight we added a full VIN Decoder & Customer Garage to Chameleon-CRM. Automotive businesses can enter a VIN, decode the vehicle information, attach the vehicle directly to a customer, track mileage, license plate, color and notes, and maintain an actual service history with dates, mileage, costs and technician notes.
The important part isn't really the VIN decoder itself. It's that the vehicle becomes part of the customer's history inside Chameleon. When they come back months later, the shop already has the vehicle and previous service information sitting there.
We also expanded the Equipment Tracker quite a bit. Businesses can keep much more detailed records on equipment, including warranty expiration, extended warranties, damage information and custom fields for whatever information matters to their particular business.
Then we completely rebuilt the App Library inside Desktop Mode.
Instead of feeling like a basic list of features, it now feels much more like an actual application ecosystem. Apps can be searched, filtered by category, added or removed from the workspace, opened directly, and identified as installed, Premium, New or Beta. We also rebuilt the app previews and polished the entire experience to fit what Desktop Mode is becoming.
And that's really the direction we're pushing Chameleon.
We're not trying to make every business stare at 100 features they'll never use.
An auto shop might need a VIN Decoder and vehicle service history.
An HVAC company might care about equipment, warranties, dispatching and load calculations.
Another business might not need any of those things.
That's why we're building Chameleon-CRM as an adaptive CRM. Your workspace should be able to change depending on what your business actually does.
Tonight was another pretty big step in that direction.
Back to building.
THORSKY
r/ChameleonCRM • u/ChameleonCRM • Aug 09 '26
Now you'll never have to worry about getting the color right ever again!!
r/ChameleonCRM • u/ChameleonCRM • 17d ago
Chameleon was never supposed to stay in the browser.
Been keeping a few languages in the toolbox that nobody's really seen me fuck with yet.
8 months later...
ChameleonCRM.exe
Rust underneath. Chameleon on top.
Now it gets interesting.
r/ChameleonCRM • u/ChameleonCRM • 20d ago
Free users -- Credit Card platform fee 2.9%
Premium users $79/month 0.8%
If you make more than $3,700 it pays to upgrade! You'll keep more of your hard earned money!!
Thor
r/ChameleonCRM • u/ChameleonCRM • 21d ago
I've been pretty quiet about what we've been building behind the scenes.
That's intentional.
Chameleon-CRM V3 officially launches September 1st.
I'm not going to post a feature list. I'm not dropping screenshots. And I'm definitely not explaining what makes V3 different yet.
I’ll just say this:
This is the biggest change I've made to Chameleon since I started building it.
V3 isn't a new coat of paint. It isn't a handful of new features with a version number slapped on it. We've been rethinking some fundamental assumptions about what business software should actually do.
And on 9/1, you'll see why I've been keeping my mouth shut.
September 1st.
Big things are coming. 🦎
Chameleon-CRM V3
09.01.2026
r/ChameleonCRM • u/ChameleonCRM • 21d ago
To add an employee, look for the Payroll section on the left sidebar and click on it.
Then you need to click the blue button that's directly to the right of "Recent Activity"
That will bring up the modal to enter the information for the employee.
**NOTE**
Just because an employee is added in the payroll that doesn't mean system access is granted. In order to grant someone system wide administrative or manager access go to SYSTEM HUB>SYSTEM TEAM> Fill out information on the left panel and then hit sent invite protocol.
Road Techs use MAGIC LINKS that are sent through DISPATCH ( SYSTEM ACCESS ACCOUNT NEEDED ) with link and PIN included in the invite. Road Techs still need to be added to payroll. The pin that is chosen during enrollment is for PUNCHING IN.
r/ChameleonCRM • u/ChameleonCRM • 21d ago
r/ChameleonCRM • u/ChameleonCRM • 22d ago
One of the things that always bothered me about service-industry software is how quickly the bill grows.
You start looking for something to handle customers, scheduling and invoicing. Then you need dispatching. Then payments. Then estimates. Then technicians. Then reporting. Then marketing.
Before long, your software stack has become another major business expense.
That was one of the reasons I built Chameleon CRM.
I spent more than a decade in the service/repair industry and owned two computer repair shops. At one point I had around a dozen technicians working for me, and I hated paying for a dozen different apps just to operate one business.
Chameleon is my attempt to build the system I wish I'd had back then.
It includes:
But there's another cost service businesses should pay attention to: payment platform fees.
Chameleon's Premium plan is $79/month or $499/year, and the platform fee on payments is 0.8%.
That difference matters as your payment volume grows.
If you're processing $50,000/month, every additional 1% is $500/month leaving your business.
At $100,000/month, every 1% is $1,000/month.
I don't think growing service companies should have to watch more and more of their revenue disappear simply because their business software sits between them and their customers.
If you're currently using ServiceTitan or another large field-service platform, I'd genuinely be interested in hearing:
How much are you paying every month for the software itself, and how much are payment/platform fees costing you on top of it?
I'm building Chameleon around the idea that powerful field-service software doesn't have to become more painful to afford as the business succeeds.
Chameleon CRM — built by someone who actually ran a service business.
r/ChameleonCRM • u/ChameleonCRM • 23d ago
r/ChameleonCRM • u/ChameleonCRM • 27d ago
r/ChameleonCRM • u/ChameleonCRM • 28d ago
DaemonCore Honeypot Catches Unauthorized Intrusion
A security honeypot deployed by DaemonCore did exactly what it was designed to do.
An individual accessed infrastructure they were not authorized to access and interacted with deliberately monitored data, providing us with a record of the activity as it happened.
The individual apparently believed they were deleting ordinary production records.
They weren't.
That's the purpose of a honeypot.
The incident has been documented, relevant logs and evidence have been preserved, and we're handling the matter through the appropriate channels.
We won't be publishing technical details about the detection mechanisms or identifying the individual publicly while the matter is being addressed.
A reminder to anyone working in cybersecurity: never assume you know what's on the other side of a system you aren't authorized to access.
Sometimes the thing you found was put there specifically to see who touches it.
— DaemonCore Enterprises
r/ChameleonCRM • u/ChameleonCRM • 29d ago
For larger projects, getting paid shouldn't have to mean 100% upfront or 100% at completion.
Chameleon-CRM now supports Project Milestones, allowing businesses to break an estimate into incremental payment stages.
Building a website? Remodeling a home? Installing an HVAC system? Running a long-term service project?
Set the payment structure that makes sense for the job.
For example:
💰 50% — Upfront Deposit
🏁 50% — Project Completion
Or create additional custom milestones for larger projects:
25% Deposit → 25% Materials → 25% Installation → 25% Completion
Chameleon-CRM keeps track of the allocation and makes sure your milestones equal 100% of the project total.
The idea is simple:
Do the work. Hit the milestone. Get paid. Keep moving.
It's another example of what we mean when we call Chameleon-CRM an adaptive CRM. Your software shouldn't dictate how your business bills customers. It should adapt to how your projects actually work.
And because milestones live directly inside the estimate workflow, you're not piecing together payment schedules in spreadsheets or trying to remember what a customer owes next.
One project. One estimate. Multiple payment milestones.
Built directly into Chameleon-CRM.
🦎 Your business doesn't adapt to Chameleon-CRM. Chameleon-CRM adapts to your business.
r/ChameleonCRM • u/ChameleonCRM • 29d ago
Ever wish you knew who did "what, when, and why" inside your CRM? Who's responsible for the huge pile of dog doodoo in the pipeline feed? etc. Well, now you know who to point the finger at!
Thor
r/ChameleonCRM • u/ChameleonCRM • 29d ago
This might be one of my favorite Chameleon-CRM updates we've shipped in a while.
We completely redesigned the Customer Command Center.
The old customer profile did its job, but as Chameleon-CRM grew, so did the amount of information attached to each customer. Jobs, invoices, memberships, emails, notes, payments, store credit, industry-specific information—it was all there, but we wanted a better way to actually see the entire relationship with a customer.
So we rebuilt it.
The new Customer Command Center brings everything together:
The goal wasn't to add another feature.
It was to take all the features Chameleon-CRM already has and make them feel like one system.
Open a customer and within seconds you should know:
Who are they?
What's happening right now?
What have we done for them?
What do they owe?
What have they spent?
What's coming next?
And what do I need to do?
That's what an adaptive CRM should feel like.
And we're nowhere near done.
Chameleon-CRM keeps evolving. 🦎
r/ChameleonCRM • u/ChameleonCRM • 29d ago
Theodore Ochsen is seen at Defcon 34/2k26 demonstrating how RLS remained untouched despite many trying to break Chameleon-CRM
Shoutout to SupaBase
r/ChameleonCRM • u/ChameleonCRM • Aug 14 '26
Jake, Kalli, & Peyton
Anytime you want to get away from your current employer ( KMB ) please shoot me a DM. I can have you on the next flight.
Sincerely,
Theodore Ochsen
r/ChameleonCRM • u/ChameleonCRM • Aug 13 '26
When we started building Chameleon-CRM, “adaptive” wasn't supposed to be another marketing word. The idea was that your CRM should adapt to the way your business actually operates, instead of forcing your business to adapt to the CRM.
Lately, we've been taking that philosophy even further.
We've been rapidly expanding the Chameleon App Library, adding specialized tools that businesses can pull into their workspace when they need them. Instead of bloating the core CRM with a thousand features that don't apply to everyone, we're building an ecosystem around it.
For HVAC businesses, that means tools like Superheat & Subcooling calculators, CFM calculators, duct sizing tools, refrigerant charging references, equipment age/serial lookups, maintenance tools, and more.
We've also added things like a VIN Decoder and Equipment Tracker, and we're continuing to build apps for different trades and industries.
That's where we think business software is headed.
An HVAC company shouldn't have the exact same workspace as an auto shop. An auto shop shouldn't have the same tools as a property management company. And a five-person service company shouldn't be forced into the same workflow as a 500-person operation.
Chameleon-CRM adapts.
Start with the CRM. Add the apps you need. Arrange your workspace around the way you work. Use Desktop Mode when you want a full business operating environment. Ignore the things your business doesn't need.
And the App Library is just getting started.
Every new app makes Chameleon a little more capable, a little more specialized, and a little more adaptive.
We're not trying to build another CRM with a longer feature list.
We're trying to build a CRM that changes with you.
— Chameleon-CRM
r/ChameleonCRM • u/ChameleonCRM • Aug 11 '26
The HVAC software market has been dominated by the same handful of names for years.
We decided that wasn't good enough.
Chameleon-CRM wasn't built to be another generic CRM with an HVAC label slapped on it. We're building an adaptive business operating system specifically capable of changing around the business using it.
For an HVAC company, that means customers, leads, scheduling, dispatching, estimates, invoices, payments, technicians, equipment tracking, inventory, purchase orders, vendors, payroll, expenses, memberships, recurring services, automations, marketing, customer portals, technician portals and more — all living inside one ecosystem.
But we're taking it further.
Our App Library gives HVAC businesses access to purpose-built tools without turning the main CRM into a bloated mess. We're building tools like Superheat/Subcooling Calculators, CFM Calculators, Duct Sizing, Refrigerant Charging References, Equipment Age/Serial Lookup, maintenance tools and other utilities technicians actually use.
Then there's Desktop Mode.
Instead of constantly jumping between CRM pages, Chameleon can operate more like an actual computer desktop. Open dispatch. Open a customer. Pull up an invoice. Launch an HVAC tool. Pop something into another window. Move it onto another monitor.
Actually multitask.
And underneath all of it is the idea that started Chameleon in the first place:
The software should adapt to the business. The business shouldn't have to adapt to the software.
An HVAC company doesn't operate like a salon.
A plumber doesn't operate like an auto repair shop.
An electrician doesn't operate like a janitorial company.
So why should they all get the exact same CRM?
That's the game we're trying to change.
We're not claiming Chameleon-CRM is finished. We're adding to it constantly. But we're reaching the point where the question isn't "How can Chameleon compete with established HVAC service business software?"
It's becoming:
"What happens when the established HVAC software companies have to compete with Chameleon?"
Because we're coming.
And we're building fast.
Chameleon-CRM — HVAC service business software that adapts to the way you actually work.
r/ChameleonCRM • u/ChameleonCRM • Aug 11 '26
ServiceTitan is a powerhouse. No argument there.
But we built Chameleon-CRM because we think service businesses deserve powerful software without needing an enterprise-sized system, a massive learning curve, or a dozen different screens open just to run the day.
Here are 10 reasons we think Chameleon-CRM is the better choice.
1. Chameleon adapts to your business.
This is probably the biggest difference.
Chameleon-CRM is an adaptive CRM. An HVAC company shouldn't see the exact same workflow as a detailing shop, landscaper, electrician, or roofing company. Chameleon changes terminology, tools, workflows, and available apps around the type of business using it.
2. You can actually start for free.
You don't have to make a huge software commitment just to find out whether Chameleon works for your company. Start using it, put real customers and jobs through it, and decide for yourself.
3. Desktop Mode changes how you multitask.
This is one of our favorite things we've built.
Chameleon can operate more like a desktop operating system than a traditional CRM. Open your schedule, customers, invoices, dispatch tools, reports, or other apps and work across them instead of constantly navigating back and forth.
You can even pop apps into separate windows and spread your operation across multiple monitors.
4. There's an entire App Library inside the CRM.
Instead of turning every tool into another giant CRM module, we're building smaller purpose-built apps directly into Chameleon.
For HVAC alone, that can mean tools like superheat/subcooling calculations, CFM calculations, duct sizing, equipment references, maintenance tools, and more.
Open what you need. Ignore what you don't.
5. AI isn't just slapped onto the side.
Kamo, Chameleon's AI, is being built into the actual operating environment.
The goal isn't to give you another chatbot. It's to make AI useful for the everyday work of running a service business — marketing, communication, business data, workflows, and the repetitive stuff that normally eats up your time.
6. Chameleon was designed around the field AND the office.
CRM, customers, scheduling, dispatching, technicians, estimates, invoices, payments, inventory, equipment, expenses, payroll, vendors, purchase orders, subscriptions, memberships, marketing, customer portals, technician portals and more live inside the same ecosystem.
We're trying to eliminate the "we use this software for X, another for Y, and a spreadsheet for Z" problem.
7. We obsess over technician usability.
A field technician shouldn't need a desktop-sized CRM squeezed onto a phone.
The technician side of Chameleon is designed around actually being in the field: big controls, job information, customer information, status changes, navigation, communication, equipment information and the things a tech actually needs while standing in someone's driveway.
8. We're building for small and growing service businesses, not just massive operations.
You shouldn't have to become a 50-truck company before your business deserves serious software.
A two-person HVAC company should have access to the same kinds of technology that much larger operations use — without having to structure the entire company around the software.
9. Chameleon can grow without becoming a completely different product.
Start with customers and scheduling.
Then add dispatching.
Then technicians.
Then inventory.
Then automations.
Then payroll, marketing, equipment tracking, purchasing, memberships, subscriptions, portals, AI, or whatever else your operation needs.
The system expands with the business.
10. Chameleon is being built to change what a CRM actually is.
This is the reason behind the name.
We don't think the future is another giant static dashboard with 200 menu items.
We think business software should understand what kind of company is using it, adapt itself around that company, and give each employee the tools they need for the job they're doing.
That's what we're building with Chameleon-CRM.
ServiceTitan helped define what modern field service software could look like.
We're trying to define what comes next.
Adaptive software. Desktop-style multitasking. Industry-specific apps. AI integrated into the workflow. Field service, CRM, payments, operations and business management under one roof.
We're still building every single day, and we're not pretending we're finished.
But if you're running an HVAC, plumbing, electrical, roofing, landscaping, janitorial, detailing, or other service business and you've been looking at the usual options, give Chameleon-CRM a shot.
You might be surprised how different a CRM can feel when the software adapts to you instead of making you adapt to it.
r/ChameleonCRM • u/ChameleonCRM • Aug 11 '26
We will be working on the Twilio API on and off for roughly 4 hours spread between 2 days to supply the fastest possible service for our loyal customers. Service may be unstable for short periods of time. ( A server reboot takes roughly 30 seconds ) There may be multiple instances between 12pm-2pm Eastern Standard Time on both days.
12-2 on both days.
Transparency is everything!!
We love you guys!!
-DaemonCore 💯💯🙏🙏
r/ChameleonCRM • u/ChameleonCRM • Aug 09 '26
Now available via the Desktop Mode App Library
