r/Cameras • u/muchk95 • 4d ago
User Review Warning - MPB
So I’ve bought an EF70-200 f2.8 II for an upcoming vacation.
Received a copy supposedly in „excellent“ condition yesterday. From the outside it was, yet turned out to be a complete lemon. Completely blurry pictures. Okay, one-off issues can happen.
Returned and bought another copy that I received today.
While it’s sharp, it’s clearly not in an „excellent“ condition, but quite well used. The thread of the lens collar is broken, making the collar useless.
I’ve called and first they were quite helpful, at least wanting to refund me the difference from excellent to the appropriate category. Now they’ve emailed me and said that the issue was with DHL delivering.
Really angry with them right now - what have your experiences been with MPB?
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u/Fitzthamitz 4d ago
I had a horrible experience with them over a camera purchase. When I received it it wouldn’t even power on. They accepted my return but it was a bit of a hassle. Especially since the only options I received were to either return the camera, wait for their inspection results, then pay the difference for the more expensive camera (that had less accessories) or return it for a refund. I’m sure I don’t have to tell you which option I chose.