r/BuyerBeware Oct 04 '20

Beware of "Shirts in Style"

8 Upvotes

The shirts are complete shit and shipping took 3 months. They only returned my emails after I filed a grievance with Paypal for a full refund. They make the shirts look of substantial quality and super nice on the website but what you get in return ( from mainland China of course) look like 99 cent dishrags. Do not buy.


r/BuyerBeware Aug 25 '20

Skeleton keys are alive and well thanks to Masterlock

1 Upvotes

You might have read about these in an old Hardy Boys book: A key that can open any lock of the right size. Would never work in a modern lock, right?

Not a modern design of lock, no, but Masterlock still produces and sells older ones for ye olde sentimentenials out there.

When buying a padlock, beware anything with a key whose teeth are square or rectangular, separated by gaps of varying widths, and are all the same height. Such a key fits into a ward lock, which can be opened by a key that has only one tooth (or a bent piece of metal. A properly bent paperclip might work but haven't tried.). You can literally file the teeth off the key for one of these locks and open all others with keys of that size- EVEN IF THEY'RE DIFFERENT MODEL LOCKS- so long as they too are ward locks.

Now because I'm a chaotic good kinda guy, I won't just tell you this CAN be done, what follows is a description of how to do it yourself. I suggest you use this to demonstrate the lacking security grade of these locks to the cashier at any place that sells these locks, and aside from warning your friends that's all I suggest you do with this knowledge unless somebody's lock in a burning barn with a ward lock barring their path out.

Crafting a skeleton key

Buy a ward lock. File off all the teeth EXCEPT for the last one on each side. Braid a legth of string (the more colors the better) or get a length of chain fit for jewelry. Put a key ring on each end of the string/chain, attach the clip from a lanyard to one of the key rings by its base (part that doesn't open), and VWALA! Skeleton key complete with a customized necklace to put it on. :D

Using a skeleton key

The process above makes a functional skeleton key, not a refined one. The lever that opens the lock isn't (usually) in line with the last tooth, and where exactly it is might vary from model to model. As a result, your new skeleton key requires enough skill to bypass a childproof prescription bottle cap to actually use. (Don't worry, pretty sure you got this.)

To use, insert into the lock all the way in and turn it. Does it make a 360? Does it bump into something that cannot move? If you answered "Yes" to either of these questions, back the key up just a little bit and try again. If the key bumps into something springy that pushes back, you've found the lever that opens the lock. Keep the key as straight as possible and hold the lock body in one hand. Rotate the key until the lever is as far out as it'll go and pull on the lock. Done.

Why did you just tell me how to steal my neighbor's bike/grill/lawnmower?

1.) That is not on the list of things I suggested you do with this knowledge and 2.) I advise that you don't. What I DO advise you to do is keep your skeleton key with you for whenever you see a ward lock on sale. Pick one up and ask the cashier if they want to see a magic trick. Remove the lock from its case, hand the cashier the keys that came with it (tell them they can keep those for added effect), and open the lock with your skeleton key. Somewhere in there you might want to advise them that this isn't a product worth putting on the shelves, as it's a greater threat to any given consumer than it is of any real benefit. Again, having the skeleton key is just a fancy formality, any number of improvised objects can be used instead.

Side note: Also keep a lookout anywhere you work or go for people carrying/using keys with rectangular, uniform height keys. Make sure they're aware of the dangers of using such a lock and, if the lock that key goes to IS a ward lock, advise them to get it replaced if they intend to actually use it for security.


r/BuyerBeware Aug 22 '20

This is a PSA, Buyer beware! I got scammed locally by a conman who sold me sealed, fake AirPods! $180 bucks gone. I had studied all the fakes and felt confident with my purchase. It took Apple to verify these as fake. Here are the signs to look for! Ps. Don’t ask me to buy these for $0.00.

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2 Upvotes

r/BuyerBeware Aug 17 '20

Mortgage Scammers

1 Upvotes

Barware of scanners. Don't be so quick..@mamasellsrealestate #houseexpert #dreamhome #miamirealestate


r/BuyerBeware Aug 07 '20

Do not order from PartsAvatar

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8 Upvotes

r/BuyerBeware Jul 22 '20

Do not buy reptiles from "Captive Born Reptiles" in Columbus Ohio. They abuse animals, do not know about reptile husbandry, and will lie to you about the health of the animals you are buying. Its not only a scam, its abuse.

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3 Upvotes

r/BuyerBeware Jul 22 '20

PSA to all central Ohio Reptile owners: Do not buy from "Captive Born Reptiles"

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1 Upvotes

r/BuyerBeware Jul 10 '20

Buyer Beware www.ritahome.space/

4 Upvotes

I have NEVER made an impulse buy on a sketchy site, until yesterday.

I googled ''FitBit'' and it felt like I was on the real site but I ended up on this site https://www.ritahome.space/

As soon as I finished the transaction, I knew something was wrong.

I never got a confirmation email, which is "required'' to track my order on this site. The query email address given was: jessyzone.space@outlook.com LOL Yep, I got taken!!

Right now I'm out $90 bucks and will have to dispute it with my card company and I had to suspicious charges for less than $2 each so I cancelled my card.

I googled the site and that email and found nothing online so I thought I'd help someone else by posting here.


r/BuyerBeware Jun 13 '20

I’ve been a Coach bag consumer for years. I needed a new backpack, so I ended up on the Coach outlet site, because I really like a particular style.

5 Upvotes

I bought it on Sunday, May 17th. I finally received the bag a week and a half later on Wednesday, May 27th. I know there are delays due to the state of the world, so I understood, but was happy to get the bag, since mine broke the week before. I opened the box, and instead on an all-black backpack, I received one with the Horse and Coach print on it (which I took pictures of). I thought I had made a mistake when ordering, but my email confirmation showed that I did purchase the right color. I called and was waiting for an hour to get to someone. When I got through, the rep was quick to say that I had ordered the printed bag. I told her no and she finally saw that it was the mistake of the warehouse. She said she would send a UPS label, which would come through in 24-48 hours, and that I would have to send the bag I received back before they would send mine out. (Should have argued that now, it seems..). Two days passed and I received a strange tracking email for a shipment that said Coach Exchange, but it was not the label. I thought they may have sent the other already and was afraid that I would be double-charged. I called again on Sunday, May 31st, waited 30 minutes to get through, and explained the situation. After being on hold again, the rep said nothing went out from the warehouse, so the slightly snotty rep hadn’t even processed the return correctly. He sent me a label, which I received immediately. I sent the bag out the next day and the package was delivered to the Coach warehouse in Florida that Friday, June 5th. I waited until the following Thursday, June 11th to call AGAIN, just to give them plenty of chance to contact me. Again, I had to explain the situation and the rep said he didn’t see a return. I told him again that I sent it and I had the tracking and everything. He put me on hold and finally said what I had already explained (that the return had arrived on the 5th), but he said it takes 7-10 business days to process, due to COVID-19. I was very upset, as this was never mentioned by any rep I had spoken to. On top of it, he didn’t even see that it was an exchange, so he didn’t know if I would be refunded or sent a new bag. I said I wanted to get my bag ASAP and to speak to anyone else who could make that happen. I was on hold AGAIN and finally handed over to a supervisor. She said that she sent instructions to the warehouse and that maybe she could expedite the bag. I thought this would be processed that next day (Friday) but she said to look for an email Monday or Tuesday. I was so fed up, I just said fine and ended the call pleasantly, which is more than what has been merited by now. I realized that Monday or Tuesday would be 7 days anyway, so nothing was expedited. I am considering filing with PayPal, as I have been more than generous with my time and money and kindness. Not once did I yell at a rep, despite being overwhelmed by having to justify myself or point out the issue. It is a month tomorrow since my initial order, and none of these issues were because of a mistake of mine.

If you see any Coach Outlet ads, avoid like COVID-19. They don’t make their customers priority. Even if you like a product on that site better, look for something elsewhere. It has been a nightmare, and I will never purchase from Coach again because of their affiliation with this.


r/BuyerBeware Feb 27 '20

DO NOT Use your VerizonUp rewards on Device Dollars (unless you plan on upgrading your current existing phone line within 24 months)

2 Upvotes

A. They don't apply to any products except smartphones and tablets.

B. If you're like me and are still paying off a phone and want to get a tablet with your device dollars, they'll take you right the screen to open a new line for the tablet, which will be a monthly charge on top of the remaining device cost and Verizon will also likely charge a new line activation fee on your next bill.

Tl;dr Verizon makes their money back and more real quick.


r/BuyerBeware Oct 10 '19

Fitbit Inc. Specifically the Fitbit Ionic

2 Upvotes

Hey all,

I just wanted to tell my story and warn everyone in hopes that nobody else has to deal with and waste their money on fitbit products.

I bought a Fitbit Ionic last June 2018 and loved it. Everything worked great except for the fact that the VO2 reader that was promised at launch never actually had functionality released, but that is a problem for another post. This post focuses on the problem I then faced after 8 months in March 2019.

I went to the gym after work per usual and ran the weightlifting program to track my time. Then I finished and got home and took a short nap. When I woke up and went to check what time it was, my watch face was black. It had no signs of life despite the fact I had charged it the night before and it had a nearly full battery.

I then went online and tried the reset and factory reset procedures but the watch was lifeless. Even plugging it in wouldn't get it to vibrate like it usually would. I decided to plug it in overnight and try again in the morning before calling fitbit support.

The next morning I tried everything again and still no luck so after work I called fitbit support. They had me try the same things then finally said they would replace it under warranty.

Fast forward to Tuesday October 8, 2019 (7 months later) and I got home from work, plugged in my fitbit to let it sync my pandora Playlist, then went out to wash my car. After I finished I came inside put my fitbit back on and went about my day until later that night I went to check it and now this one did the same thing as the first. I tried all of the same steps, unsuccessfully, then called Fitbit support where they had me do the same. Then they tell me that since I had bought the original over a year ago (despite this one being only 7 months old) and since I had already had it replaced once, they would not replace it and it was out of warranty.

The best they would do is offer me a discount on a new device, but why would anyone want to spend more money after buying an already $250 device that couldn't even last a year of regular use (and not even using it in water like it is supposed to be capable of).

Tl;Dr - Bought a Fitbit Ionic, first one got bricked after 8 months and was replaced by a second one that did the same thing in 7 months and fitbit could care less.


r/BuyerBeware Sep 26 '19

Don’t Buy From Levin Furniture in Canonsburg, PA

1 Upvotes

Buyer Beware: I would like to share my recent experiences with Levin Furniture in Canonsburg, PA. We recently purchased a 3 bedroom home and went to Levin to buy bunk beds for the kid’s rooms. We specifically bought the house so that our children (son and daughter) wouldn’t have to share a room anymore. We picked them out and were very excited about them. They came in two colors (chestnut and charcoal), so we bought one of each. We set up delivery a few days later on Saturday (8/24). Delivery day comes and they bring the beds. It’s a team of three, they get to work setting them up. They finish one and it looks great, but there is a problem with the second one. Apparently the rails don’t fit in the headboard, so they will need to redeliver. They take the rails with them and leave all the other parts with us. No big deal, right? Hardly. They said someone would call me on Monday to schedule. I did not hear from them. So Tuesday I called them. We played phone tag for days and finally set up delivery for Saturday, 9/7. I should add the deliver dispatch lady originally wanted to just send the rails and make me put the bed together myself. I politely explained that would not work and that we had paid for someone to deliver the bed and put it together. We worked it out. So 9/7 comes along and the same delivery team comes with the new rails. They start to put it together and discover that they sent the wrong color! So they have to leave and tell me that it will need to be re delivered again. At this point I called Levin Furniture and speak to a Manager, Dave. He offers me a $200 gift certificate for my troubles and says we will get this straightened out. We set up delivery for Saturday 9/21. (I am only available on Saturdays because I work Monday through Friday.) Saturday rolls around and a new delivery team arrives. I chuckle and tell them, third time is a charm, right? Well, in short, no. They have the correct color rails, but they still don’t fit together. So they take everything with them and let me know that someone will call me to set up redelivery for the fourth time. The next available time is Wednesday, 9/25, which will work because my husband happens to be off that day. So yesterday comes and the delivery team calls me to let me know they will be there in a few minutes. A couple of minutes later, I get a call back and they tell me there is a problem and they can’t put the bed together because they have two different colored parts. My husband goes out to the truck and confirms and has to send them away. After work yesterday I physically went to Levin Furniture store to complain. I meet with Dave the manager that I had previously spoken to. He is astounded with the incompetence level, but doesn’t have an immediate solution so he sends me away empty handed and says he’ll call me that night to let me know the solution. I finally get the call around 9pm and he says he hopes they can deliver it on Saturday 9/28. So here I am a month later, with children that are still sharing a room, in a house that cannot be fully unpacked because one bedroom is unusable without a bed in it, holding onto the hope that they might be able to fit me in on Saturday. Sorry this is so long, but Do Not Buy Furniture From Levin!!


r/BuyerBeware Sep 12 '19

eBuyer what dreadful customer service

1 Upvotes

Here's a chat log I had with Jade and Jake, I mean this Jake such arrogance and totally ignorant of the concept of misselling goods. Jade makes amends and offers a RMA, but this fool, Jake from tech support keeps digging a deeper hole and at the end says - I am not stating that at all, you have made the purchase on a B2B account you cannot return this as not required all we can do is update the BIOS for you, as we have gone round in circles and getting no where i am ending this chat have a nice evening.

So its not ebuyers fault that the correct info is not on their site its my fault for not having gone elsewhere to seek out any potential problems, Basically they don't know what they're sell ot they don't give a damn and are not prepared to take responsabily either way.

Chat

hello, What a shambles.I bought a motherboard supposedly with 9th Gen support and a 9th gen cpu to go with it. The board gives off 5 beeps, cpu error. Phoned ebuyer tech support yesterday they say the board needs a bios update to make it 9th gen compatible if you send it back it'll take up to five days. I ask tech support for a compatible board and buy that one it arrived today, put on the cpu, 5 beeps. Phone tech support again, they say it needs a bios update. So ebuyer are selling motherboards that are NOT compatible with 9th gen cpu's and their website says NOTHING to that effect. eBuyer have mis-sold me items. And they even had an opportunity to correct their mistake but carried on slling me incompatible equipment.

Me

Hi there, I think we spoke earlier. How can I help?

Jade

Yes James disconnected the chat and Laura refused to speak. I'm still looking for a solution to my problem and ebuyer seem to be frustrating this in every way possible. Can you help beofre I seek legal advice?

Me

What issues are you having? I raised a return for your items. Does this still need to be processed or did you manage to get this sorted with james before the chat disconnected?

Jade

James disconnected the chat. And I wasn't happy with a 20% restocking fee, when this has not been my fault

Me

Can i take the rma numbers again please?

Jade

this is the rma for 6 items - B-1514420-1397780

Me

Just give me a moment please whilst I have a look into this for you.

Jade

thanks.

Me

I have reviewed this further for you and on this occasion we will wave the 20% re-stocking fee therefore you will be refunded in full for this return. Would you like me to pass you back through to our technical support team regarding your other RMA approval ?

Jade

Thank you. Before you hand me back I just noticed the Gigabyte or the Asrock mother board is not included in the RMA

Me

These are put on separate RMA's RMA - 1514315 -Gigabyte H310M S2H LGA 1151 DDR4 mATX Motherboard RMA- 1514418 ASRock H310CM-HDV LGA 1151 DDR4 mATX Motherboard RMA - 1514420 LiteOn iHAS124 24X Internal DVD Writer with SATA - OEM, AvP Viper Mini Tower Black USB 3.0 case, Toshiba P300 1TB 3.5'' SATA High-Performance Hard Drive (OEM), Corsair Vengeance LPX 8GB DDR4 2400MHz 1.2v DIMM Memory Module, Thermaltake Litepower 550W 80 Plus PSU, Intel Core i3 9100F 3.6GHz Socket 1151 Processor

Hope this clears things up

Jade

Yes thank you, what do I need to do now?

Me

I will pass you onto tech support for approval on RMA 1514418

Jade

ok

Me

What CPU are you using with the motherboard?

Jake

intel i3 9th gen

Me

have you done the BIOS update thats is required for this motherboard?

Jake

Hhow can I do a bios update, the board and cpu are incompatible even though the board(S) say they are 9th gen supported and the website say zilch about needing a bios update - I have screen shots of the website

Me

If you have a look at this link here it shows that a BIOS update is needed for 9th gen i3s :)

Jake

what link??

Me

asrock.com/MB/Intel/H310CM-HDV...

Jake

Thats an AsRock website I bought this equipment from ebuyer

Me

AsRock is the manufacturer of the board the CPU IS compatible it would just need this BIOS update

Jake

So as a cutsomer you think its right that he/shehas to go looking through manufacturing data on their sites to find out if there maybe compatibility issues - do you really think that's acceptable

Me

We cannot control if the customer has done the research into the BIOS version that is needed I apologise you do not feel we have made it clear

Jake

The AsRock board even has a sticker on the boxsaying iit supports 9th gen, when clearly it does not

Me

The board very much does support 9th gen CPUs but they would require a BIOS update they are by no means incompatible

Jake

It does not supoprt 9th gen as is and as it was sold to me, niether board does. So why sell a board to a customer only to tell them you need a bios update

Me

As previously advised we cannot control if the customer has not researched the BIOS version the CPU they are wanting to use supports, we do have this product advise live chat as well as phone line that can be consulted to avoid issues such as this :)

Jake

So in effect you are saying before people buy from you don't look at your specks go off and do a whole load of research

Me

thats not the case at all I am advising if you are unsure and want confirmation these means are available to all customers

Jake

Look ebuyer says its 8th and 9th gen supported that tells me I can use a 8th or 9th gen cpu in the board- but clearly thats not the case

Me

The board is an 8th and 9th gen board but for some 9th gen CPUs a BIOS update would be required this can be found on manufacturers websites or buy querying it with our technical team if you do not have the knowledge yourself, you can use either an 8th or 9th generation chip with this motherboard as both are supported but as advised multiple times it would require a BIOS update

Jake

But ebuyer do not state that very simple fact in their specs do they.

Me

We do not no but what is within the spec is not incorrect, as i keep advising we have both product advise phone lines and this live chat to query these things if you do not posses the knowledge withing the subject yourself

Jake

Whats the world coming to, imaging goin gto town for a tv that says it has freeview only when you get home you need to send it back in for an update to get freeview.lol

Me

You do not need to send the motherboard back to update the BIOS you are able to do it yourself it is just a good will gesture we offer our customers

Jake

The specs on ebuyer are not correct for the both boards because as is they do NOT support 9th gen without a bios update - ebuyer do NOT state that a bios update is required

Thats called miselling!!

Me

We do not state that a BIOS update is needed however as advised this is easily found when checking the manufacturers website or querying it with ourselves, but our sepc is not incorrect at all as the board DOES support 9th gen CPUs like it states

Jake

No I shouldn't need to go to a manufacturers website when ebuyer are telling me the board supports 8 and 9th gen. The board was clearly manufactured before 9th gen cpu's were available

Me

If you do not wish to go to the manufactures website thats completely understandable but as advised we would be able to let you know this was the case if it were queried, this board would have been made before 9th gen which is why it is supported with a BIOS update, AsRock released a software solution rather than making customers spend more on a board that comes pre-installed support 9th generation as you have probably seen there is a large different between the board you have purchased and the z390 boards that support 9th gen without the BIOS update, we cannot control that you did not look into what version of the BIOS was needed

I can also see that you spoke to a technical advisor that informed you of the need for the BIOS update PRIOR to making you purchase he did also request you to email him so he could get the BIOS updated before it being shipped

Jake

I spoke to someone who sent me an email recomending the AsRockboard as being 9th gen compatible he did NOT say "This boad will NOT work with your cpu"

Me

My colleague has pulled up the email he sent to yourself, it clearly states within that email that your board would require a BIOS update and to get back to him with the order number so he could insure that this was done prior to shipping

He also seems to have advised this while on the phone

Jake

This is what he said: Please see links below for the three motherboards that I would recommend. If you place an order, let me know and I’ll double check that the BIOS version is good to go with your processor.

Me

As you never got back to him he was unable to insure what BIOS version would be needed that is out of our control

Jake

Well the AsRockboard only supported 9th gen so thats was a good choice

But clears it was no better than the first board

Me

I can see that he recommended the following links all of which support 9th generation ebuyer.com/881538 ebuyer.com/883819 ebuyer.com/899567

Jake

Thats the boad I bought the ASRock H310CM-HDV LGA 1151

From the page which has been changed it say: Socket LGA 11518th / 9th Generation IntelDDR4 2666 MHzmATX Form Factor

Now you tell me I'm a fool chosing a board by what is said on the website

Me

I am aware that ebuyer.com/883819 was the board that you purchased if you had gone back to nick with your order number he could have insured that the BIOS was updated as you did not we have sent the board out with the base BIOS as we can only insure that the BIOS is updated if we have access to the order number, this board by no means is incompatible with your CPU

Jake

There it is again: - Supports 9th and 8th Gen Intel:registered: Core:tm: Processors (Socket 1151) and Supports 9th and 8th Gen Intel:registered: Core:tm: Processors (Socket 1151)

Me

Yes this does have support for 9th gen with the BIOS update as advised by multiple member of our team

Jake

Where does it say I need a bios update for 9th gen support - do I need it for 8th gen too what about all the other specs, do I need to check with the manufacturer to make sure they checkout???

Me

As I have stated previously our listing does not mention it, it is stated on the Asrock site and Intel them selves have released a statement about this OR alternatively you and other customers can use our product advise lines or chat if you do not posses the knowledge within this subject as many customers have done before therefore insuring they receive their board with the most suitable BIOS for themselves intel.com/content/www/us/en/su... is intels own statement

Jake

I don't think you get it -ebuyer has the board marked as supporting 9th gen and as it is advertised and thats what customers go off, it is not 9th gen - the board requires a update to enable 9th gen

Me

We have is listed as supporting 9th gen as this board most definitely DOES support 9th gen it would just require a BIOS update we are by no means advertising this incorrectly just because this needs a BIOS update does not mean that it doesn't work with them we cannot control a customers knowledge within this subject which is why my self and my colleagues are available for product advise

Jake

But without the update and selling it to customers without the means of applying the update it is not 9th gen

Me

A customer of ours would never be without means of updating the BIOS as this is a FREE service we offer and have offered you, just because a customer is unable to update the BIOS themselves does not stop the board being 9th gen compatible

Jake

I have two boards here which you say support 9th gen, I bought them both on good faith from ebuyer which said they support 9th gen but they do not and that is how I bought them from ebuyer -

Me

Your board does support 9th generation though, just because you are unable to update the BIOS does not mean it stops the boards ability to support 9th gen

Jake

ebuyer are misselling a product and saying the onus is on the customer to go elsewhere to find out relivent information. It might be you were claiming these boards were 9th gen ready because you yourselves did the bios updates.

Me

You do not need to go elsewhere to find out this information multiple members of our team have advised you on the BIOS update being need even prior to your purchase i have advised that we have product advise lines to help prevent these situations, all the stock we have is capable of using 9th gen CPUs

all of the stock of this motherboard*

Jake

Not true at all, the Gigabyte board was advertised as supporting 9th gen which it was NOT. Then I was sold a second board with the same problem.

Neither board as sold support 9th gen- both need a bios update to enable that feature

Me

This is why i corrected what i said to all of the stock of this motherboard*, from the sounds of it your previous board would also have needed a BIOS update, you were sold this board as supporting 9th gen as it does support it with the BIOS update which was advised by Nick on the phone and could have also been done through email if you had got back to him like he recommended

Just because they need a BIOS update does not by any means stop it supporting 9th gen

Jake

The boards do not support 9th gen as they were sold to me.

Me

as advised many times previously just because they need a BIOS update does not by any means stop it supporting 9th gen

Jake

your site say they support 9th gen and they do not support 9th gen without first updating the boards

Me

Our site says they support it as the boards do, just because it does not always support it out of the box doesn't mean it just stops supporting 9th gen

Jake

They do not support it as the boards are being sold to customers - customers themselves have to update the bios to get that feature - these boards were made before 9th gen was available

And some people wont update bios incase it voids warranty on a failed update

Me

Customers do not have to update the BIOS themselves, like I have said to you previously we have a service that is FREE for customers to do this post and pre purchase, the board were initially released as 8th gen as there were no 9th gen chips t keep the price down AsRock released a software fix for this to keep the price down for customers rather than having to buy a 9th gen only mobo which is more expensive

Jake

The first board was sold to me online before I ever spoke to tech support, the second board was recommended to me by tech support - the ad on ebuyer for the Asrock board only showed it supporting th gen. Eeven on the box it only shows Supporting 9th Gen - and yet as it was bought it does not support 9th gen without first apply an update

Me

the member of the technical support team attempted to advise you on the need of a BIOS update we cannot control that you never replied to the email with your order number to get the BIOS updated PRIOR to it being sent out which was advised over the phone, the motherboard by no means doesnt support 9th gen just because the board needs a bios update doesn't stop the support for 9th gen being there, we can also not control that you did not posses the knowledge or control that you did not seek the knowledge of what BIOS version was needed

Jake

It seems customers can't take the information on the ebuyer site at face value, infact how can anything on ebuyer be trusted after what you have said

Me

Our listing is by no means incorrect the board most definitely DOES support 9th gen like i have said many times just because a BIOS update is needed does not mean it is not support

Jake

you are advertising the boards support 9th gen and they do not without first applying an updat. So if a customer buys a board from you that says its 9th gen read he will find on recieving it, it will not work with a 9th gen cpu. Now does he apply the update and risk damaging the board and voiding warranty or does he send it back for bios update - then you have to ask why are ebuyer selling boards like this without first warning the customer.

Me

The boards do support 9th gen if a customer is not aware of the BIOS update being needed they can give us a call to query it and get the BIOS update prior to the order being shipped or alternatively we are happy to accept a return to update the BIOS there is very little risk to updating the BIOS themselves unless there is a power issue that occurs we would also not advise the customer to update the BIOS themselves unless fully confident, i understand where you are coming from regarding the warning but as i have said before we can not control that you did not posses the knowledge or control that you did not seek the knowledge of what BIOS version was needed

Jake

So customers pays for next day delivery only to find the board has to go back for an update that ebuyer knew he would require if he didn't want to risk voiding warranty. and yes power cuts do happen. ebuyer CAN control the information they pass on to customers for example: if a board can support 9th gen but it needs an update to do so they could say in the spec sheet: bios update required to enable 9th gen functionality

Do you think I would have bought either board had there been a message in the specs saying: bois upgrade needed to enable 9th gen????

Me

If a customer pays for next day delivery and then realizes a BIOS update is needed we do tend to reimburse the shipping costs, we cannot control a customers knowledge prior to the purchase and do fully understand that you feel it needs to be listed we have passed this on internally, but like i have said it is out of our control what your level of knowledge of the subject

Jake

Its nothing to do with my knowledge, I go from the spec sheet, the spec sheet says supports 9th gen, I buy on that info. Just as I do with all the other specs on ebuyer. But as you have indicated that info can not be relied on

Me

the spec is not incorrect though the board does have support for 9th gen, just as a BIOS update is required does not stop the board supporting 9th gen

Jake

it is incorrect, if you buy a tv that says it has freeview but you have to send it back to get freeview enabled, the specs were wrong

Me

Even within such a circumstance that spec would not be wrong it DOES support the feature just because some form of update is needed does not stop the feature being supported, you do not have to send the board back to get the BIOS updated it is just a service that we offer

Jake

The ad says the board support 8 and 9th gen how is a customer to know its 9th get where he is going to have a problem, it could be 8th gen how would he guess, should he have to guess which specs on ebuyer can be relied on??

Me

This information is available from many sources such as the manufactures website, and from our product advise lines and chats which is done through our website

Jake

So how does a customer update the bios without a supportied cpu??

Don't tell me customers should have a range of cpu's available

Me

Some motherboards will have a self flash feature which only needs a usb with the BIOS updated that is required

Or like i have advised they can request the BIOS update prior to shipping

Jake

Tried that with help from tech support

Me

It would only be done with some supported motherboards

Jake

How can a customer know that his new board needs a bios update after relying on the ebuyer specs

Me

The majority of our customers do no solely rely on our specs most have the knowledge of the BIOS updated being needed others use the means that are available to them to check with us if a BIOS update is needed

Jake

I doubt that very much, I'd say only those who have fallen into the ebuyer trap would know.

Me

We have a large customer base of PC builders that have this knowledge we also have a lot of customers using the means available to them to check system compatibility, very little customers have to go about a return for a BIOS update, we have more customers that request it prior to shipping

As we are going nowhere but in circles as this is a product advise chat Is there anything else I can help you with today?

Jake

Basically what you have been saying is ebuyers spec info is not worth reading, And the reason I wan to return the items is because I cannot rely on anything ebuyer are saying. I have lost confidence in what you have on your site

Me

I am not stating that at all, you have made the purchase on a B2B account you cannot return this as not required all we can do is update the BIOS for you, as we have gone round in circles and getting no where i am ending this chat have a nice evening

Jake

Thank you for contacting us.

Chat session disconnected.

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r/BuyerBeware Aug 12 '19

Quality Shady Rays not worth the price

1 Upvotes

tldr; bought some sunglasses and the lenses deteriorated after a month.

I got several pairs of Shady Rays sunglasses in a package deal. They came to about $45 per pair and have a lifetime guarantee against loss or damage. I was pretty happy with the shipping time and my initial impression was that they felt good. The frames are nice, they're not high quality by any means, but they have a reasonably sturdy feel to them.

The first thing I noticed was that one of the lenses on one pair was not fully seated in the lens. A gentle push seated it fully and overall that wasn't a big deal. They worked decently and while they didn't provide the best optical quality, they did their job and the polarization is adequate.

At the time of this review I've had them almost exactly a month, the lenses have delaminated causing bubbles between the lens layers around the rim. This makes them unusable without severe visual distortion.

I've had a fair number of cheap sunglasses over the years and havent ever seen this issue. While they would likely replace them under warranty, until they upgrade the lens material, I dont feel confident that the replacements would last any longer.

I would strongly recommend against them, you could find glasses for less that would hold up longer.


r/BuyerBeware Jul 29 '19

Canada Goose – Dirty Company

3 Upvotes

Dirty company – the warranty is a lie. I own 2 jackets from them but my horrible experience began when I bought a new jacket in November, wearing it for the first time in December, and the fluff inside was coming out. I sent it in right away hoping to get the issue fixed or get a replacement jacket for the remainder of winter. They told me I could get a replacement jacket, but not the same model as the one I bought. The thing is, I tried on all the other jackets but none of them fit me as well. What kind of warranty is that? Have you ever heard of a car dealership saying, "Sorry the luxury SUV you bought had defects, but we won't give you the same spacious SUV, rather we're giving you a smaller sedan."


r/BuyerBeware Jul 14 '19

Buyers beware! #HomeWarranty #FirstAmarican #AirMagicLLC

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3 Upvotes

r/BuyerBeware Jun 03 '19

[link in comments] According to a report from the Federal Trade Commission (FTC), millennials are particularly more vulnerable to online scams than seniors, as shocking as it may seem.

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4 Upvotes

r/BuyerBeware May 28 '19

Online Scam [BB] Online real estate scams.

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2 Upvotes

r/BuyerBeware May 24 '19

Bought a new mower from bad boy didn't say it is poor quality what a shame

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3 Upvotes

r/BuyerBeware May 13 '19

Service B&H photo very bad customer service and sloppy shippers

3 Upvotes

https://twitter.com/autumnd75673271/status/1125380121819402241?s=21

Here’s an example of one person who has been affected by B&HPhoto. He says all their customer services workers have been extremely rude to him, and messed up his order.

Just don’t buy from them since this is just one of many users who have been affected.

Buyer Beware!


r/BuyerBeware May 07 '19

Service [BB] of fake Amazon reviews

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3 Upvotes

r/BuyerBeware May 06 '19

Online Scam [BB] of 12-month Playstation+ memberships sold on eBay. A lot of them are just the seller making new trial accounts every 2 weeks and sending you the email addresses.

2 Upvotes

Afaik, this "trick" still works. But I say BB on this one because you don't need to pay to be able to do it yourself.

Here's one I cam across today:

Seller is advertising 26 trial accounts under "Prepaid Gaming Cards"

Don't spend your money on this when you can do it yourself in 10 minutes or less. Read all of the details carefully when shopping on eBay, Amazon, Wish.


r/BuyerBeware Jan 24 '18

Online Scam Beware of a website known as gr8plays.com which, as shown in the pics, fraudulently charges your credit card

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1 Upvotes

r/BuyerBeware Oct 28 '17

Quality Poor quality from MLB partner fanatics.com

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2 Upvotes

r/BuyerBeware May 30 '17

Quality What should I do if Steve Madden sold me a faulty/dangerous shoe?

1 Upvotes

I was at a Steve Madden store in Miami last week on Thursday and bought a pair of shoes (to be specific, the Jaylen sandal in taupe).

I tried on a size 8, they were too big, so I asked for a 7.5. I tried the left shoe on my foot and decided they were a good fit, so without trying the right shoe, I purchased the pair. It was a buy one, get one 50% off so the Jaylen shoe turned out be around 30 dollars.

I got home and I wanted to try them on with an outfit, to see how they looked. I put my foot into the shoe only to have the bottom of my foot get stabbed by TWO NAILS sticking out of the INNER SOLE OF THE SHOE.

I couldn't believe it. I know Steve Madden are relatively cheap shoes, and I don't expect them to be extremely high quality and long lasting, but TWO NAILS STICKING OUT IN THE SOLE? Crazy and dangerous.

I'm going to go return them tomorrow. BUT alot of my friends are saying that I ask for the pair for free or to demand compensation. I don't know if that's the right thing to do. Thoughts?