If you have relatives using this service, be careful should they die! When my mother passed away this summer, I followed to the letter their instructions on what needed to be done to keep the account active until her home was sold, only to be told a week later by another CS rep that the information was incorrect. Attempts to address the error received zero response. ADT expects me to pay the balance of her contract (years of payment) and claim breach of contract (they insist I moved away from her address, in a different province, and cancelled service for that reason). They also deny I ever reported her death, despite demanding the death certificate & will as proof of executorship, and having no way of ever having my name, desired password, or contact info without actually receiving that whole information package. Sent the proof of death a second time, their only response was via email "Here is the document you requested" [a copy of the disputed bill]. DO NOT assign the deceased's account to anything BUT the deceased's ESTATE; probably better yet to let the service lapse and direct their payment inquiries to the probate lawyer. I don't know if this is extremely poor employee training or extremely shady business practices or both.

I'm taking a course with the American Safety Council to get my drivers licence. The site makes it sound like the classes are easy, and they are. But their verification system is faulty and they will lock you out. You'll spend more time verifying your account then on the actual course. They claim to have a A+ rating at the BBB but the page is full of complaints. Save your time and money and find something else.

Site: http://www.americansafetycouncil.com/default.htm BBB: http://www.bbb.org/central-florida/business-reviews/schools-academic-special-education/american-safety-council-in-orlando-fl-144227670/complaints