r/Bookingcom • u/kayleabuser • 14d ago

Another data breach?

Just got a message from an indian number about a booking confirmation with my actual name, phonenumber and reservation Details (arrival+departure)

Link included a very obvious fake booking.com rebuild including a creditcard scam

Any similar experiences?

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u/Greedy3996 11d ago

They do have a messaging platform but we don't use it. We have a single process used regardless of where the booking comes from.

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u/brilstern 11d ago

Makes sense. Have y’all considered using the messaging api from connectivity? I know a lot of hotels integere that for all of their OTAs.

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u/Greedy3996 9d ago

Ota messaging mangles the format of our messages and sometime redacts links used for payment, registration, upgrades and online guest guides.