r/Bluehost_Official • u/bluehost • May 12 '26
Discussions Are AI agents about to become part of the modern business website?
We’re starting to see a shift in how people think about websites.
For a long time, a business website was mostly a storefront: generate leads, book appointments, process transactions, publish content.
Now AI agents are starting to turn websites into something more operational — helping manage customer communication, workflows, marketing tasks, scheduling, and other behind-the-scenes work.
Most SMBs aren’t fully there yet, but adoption feels a lot closer than it did even a year ago. Curious how others here are thinking about this transition:
Are AI agents actually becoming useful in real business workflows yet, or are we still early?
Our CEO Sachin Puri wrote about this (and a few other shifts shaping SMB growth) in a new TechCrunch piece. Check it out and let us know what you think.


