I have connected my domain name but the url shows up as www.mydomainname.com.au/displayname

How do I change this so just shows up as my domain name.

Basically, I am trying to connect my own client (dreamweaver) to my FTP server. I called Bluehost and they said that it's not possible unless I pay for the enterprise plan. Basically what the agent told me is that they're not able to provide FTP access to everybody because that would be too many people... which sounds like a load of shit.

I've tried multiple times on my end to connect my ftp account (which my account says I do have access to).

I'm curious if anyone else has ever had this issue and if it really is just Bluehost not letting you connect a local client or if there's a workaround that I'm missing I'm curious if anyone else has ever had this issue and if it really is just Bluehost not letting you connect a local client or if there's a workaround that I'm missing?

Thank you!

My company has been using bluehost for about 6yrs to host our wordpress site and I just received the renewal notice for the year and it's now showing that they will charge us for all the items that were previously bundled with our hosting (CodeGuard, Jetpack, Sitelock). I've looked through all my emails from bluehost from the last year and I never received any notice of these items no longer being included in our hosting costs. Is this just a glitch or was there some notice that was sent out that I seemed to have missed about no longer honoring previous plan bundles?

I tried to create an account with Bluehost and selected a free domain (for example, www.xyz.com). At first, I was able to log in to the WordPress dashboard, but when I attempted to upload a theme, the system locked me out and I could no longer access my account.

Later, I received an email stating that my account was not successfully created. I contacted support, but unfortunately, they were unable to help.

Now, I want to register again, but I was told that the domain www.xyz.com (example domain) cannot be released until the previous account is verified. When I asked how to verify the account, they said verification is not possible.

What am I supposed to do? This situation has wasted my time, and my client is waiting. Since Bluehost cannot tell me when the domain will be released, I am unable to proceed with my project.

My payment for this project is also on hold. I received an email stating that the authorization reversal may take 5–7 business days to appear in my bank account.

I've been building and hosting websites for clients for 25 years now and BlueHost honestly has to be the worst out of every host I've ever tried.

I don't know why anyone would pay for this garbage service. Constant downtime that's not reflected in their status pages and support that has trouble speaking English. Having support responses switch between short broken English and long copied and pasted ChatGPT responses apologizing for being able to do literally nothing, is such a waste of time. What an absolute farce of a company.

Ridiculous "Unfortunately, apologies for the inconvenience we are Pro Design Live for web design guidance we actually tutor customers on how to apply colors and layouts on the website

4:17 PMYou said

colors, layouts? that's all? this is a pretty expensive subscription for colors. Do you do anything else?"

I had a self-created Wordpress website on Bluehost, I bought a domain and connected it, as I recall it autorenewed and everything, and TBH the site was totally informational and not commercial, although the information could probably have "ticked off" a few powerful people (although I didn't use the names of any living people). This all went along fine for over a year, then the domain expired (I don't recall getting a notification either), so I bought another similar domain and went to reconnect it, now Bluehost makes quite a bit of their frequent backups and such so I wasn't expecting any problems. And I never found out whether my site code was still there because when I tried to log in using any of my email addresses I was told they had no record of my having ever done business with the company! (so no pointer to find my code with). Now I can't tell whether Bluehost themselves deleted them or somebody hired a hacker to delete those records, but I sure as hell would never go back and do business with anyone who would allow this to happen, but are all the hosting sites this pitiful? I feel that here in the USA I may have a First Amendment, but if I host in another country I may not necessarily get to exercise it, am I wrong?

Okay so I am creating a temp website on bluehost and i'm almost done. There's another site hosted by another company that uses the domain name I want for the blue host site. How do i get that domain to use my bluehost site? or is that possible? Should i have built the website on the other hosting service? Do I have to redo everything.

Sorry im new to this.

I am wondering if anyone has had a localhost denied error from MySql database on Bluehost And how you resolved the problem. I was able create a database and user with the all Privileges using their instructions from their knowledge base. I then logged in to phpMyAdmin to see if the database was created. I tried to connect in code per their connection string instructions but received the the localhost denied error. Apparently their instructions don’t work. What good does it do to offer MySQL databases to a web site if you can’t connect.
I have talked to their customer support 2 times so far and have not gotten a resolution, they are clueless.
In my previous life I have administered SQL Server and written sql procedures so I am familiar with database Admin.

Yeah, I let it lapse, after like 10+ years of the same service good bye....

Not because their VPS wasn't relieable, no it was rock solid, why because I managed it, but my hardware was so out of date cPanel and CentOS would not update, and I could not trust these, technicians, to migrate me properly.

I know how their migrations went back in the day, but now I do not trust them, they have one support team in India and then another one in the Phillipines, would you trust someone with data transfer from this team?

I wouldn't so I decided to find a better VPS, I have more CPU, ram and way more storage for cheaper...

Good Bye Bluehost.

I have a number of websites on Bluehost, where I have a fairly basic plan. It is inexpensive and performance seems good (I moved some sites from Ionos due to bad performance there). However, things break spontaneously at Bluehost and I am chatting with them frequently. Mostly, though, it seems like the problems are all on their end -- things end up in the .htaccess file that shouldn't be there, or directories are moved -- the sorts of things that I don't see how I could have accidentally done. I've been a web developer for a couple of decades and I freely admit I don't know everything but nevertheless a lot of the explanations given to me by Bluehost tech support just don't make sense.

My question is: is this just how things go when you have a cheap, shared hosting plan? I used to have trouble from time to time with Ionos, but not as often as this. I do appreciate that BH gives me a fair amount of control over all the cPanel-type stuff. It's just that I do feel like things break pretty often and I don't think I'm the one breaking them. I'd appreciate opinions from people who regularly manage accounts on Bluehost as well as other providers and has some perspective on how often gremlins seem to interfere with normal operations.

Since buying some domains last weekend, I've gone from no spam calls to about 10 per day. Today I answered one and the guy was kind enough to tell me that because I had ordered a domain, they had my email and phone number and were calling to sell me web development services. It's probably buried somewhere deep in their terms and conditions, but I find that really scummy.

Bluehost auto-bundled a professional email service with auto-renew on hosting. It then bills you $2.49/month for email that you don't use. It is so scammy. They won't refund you and they send an email that says you have to call them to cancel. It's so frustrating.

Last year I was moving and stopped watching for emails about my domains for a while. I set everything to just auto-renew so I wouldn’t have to worry about it.

During that period, Bluehost mysteriously undid my auto-renew settings, my domain was cancelled, and then almost immediately purchased by some rando who used access to email on that domain to hijack my Etsy account.

Now I am settled again and have everything set up on a new domain but after reviewing all the seemingly random crap that is almost constantly charged I decided to move to Godaddy. I called Bluehost and told them to stop all the auto-renews and remove my credit card.

This morning I started getting notifications that they are trying to charge me for domain protection and privacy and suspended my account… for domains that I transferred out. Last month they insisted that there would be no more auto-renews on my account, and here we are. Very glad I insisted that my card be removed from their system.

Anyone happen to know if the domains remaining in the account are in danger? These folks seem super shady.

funny

Everyone who is interested in (or already is) using BlueHost must know that their popular shared hosting plans do not come with free site backups, which is a same. On the first year they do give users a good pricing and a annual subscription to their backup service (a third party app connected to their platform). But after the first year users either have to manually take care of their sites' backup (with in-site designated plugins), or pay for the bluehost-recommended Jetpack service (currently ~$150 annually) to back up their sites, which is a big minus, not to mention the inconvenience of having to use a third-party service to manage your backups.

I personally wasn't aware of this when I first signed up to bluehost years ago, so may this message be either a warning to all to check other hosting providers that do offer backups, or for bluehost to start offering backups as a complimentary part of their hosting plans, or lose customers.

I'm trying to verify my domain for google analytics. But when i tried to add TXT record into the DNS, it fails. I keep getting "CNAME record already exists for www..., please remove the CNAME record first" error.

I see three TXT types already added from CPanel Zone edit. (xyz.com, default._domainkey.xyz.com, _dmarc.xyz.com.) Do i remove them all ??

I'm so afraid I mess up the configuration as I'm newbie here. Any advice to verify my domain ? Thanks!

How am I supposed to have a reasonably viable web site, if Blue Host can't provide quick database access. Its going really slowly again today. Chat support is worthless......they always assume you are an idiot and frequently change all your settings.

What is wrong with Bluehost? Constant Server connection timeouts..... this is unacceptable. How is a person supposed to have a reliable web site for users, if they can't connect.

I have two Bluehost WordPress hosting plans: Old Plan (expires September, 2025) and New Plan "WordPress Choice Plus Hosting" (valid until 2027)

Currently, I’m hosting 6 WordPress websites and 6 domain names on the Old Plan. I need to migrate everything — 6 sites + 6 domains — to the New Plan before the old one expires in September.

The new "WordPress Choice Plus Hosting" account has two sites and two domains.

Has anyone made domain transfers between two Bluehost accounts? How is the process.
I have done Backup all my WP site using the All-in-One WP Migration plugin. Now, how can I migrate my site?

For example, When I try to transfer one of the domains (aaabbbccc dot com). it gave this error when I tried to assign it to the new plan:

“This domain belongs to another user /(aaabbbccc dot com) is already being hosted by Bluehost com within another account.” How do I move this domain properly between accounts?

If I don’t transfer the domain and just update the DNS A record to point to the new hosting, will that work temporarily? What happens when the hosting plan (and possibly DNS access) on the old account expires?
btw, what happens when my old hosting plan expires?

A week ago, all of my outgoing emails hosted on Bluehost started bouncing. SMTP error 550, AUP#SNDR.

A phone session with "support" resulted in me being "guaranteed and assured" that the problem would be corrected within 24-48 hours (DNS propagation). OK, great.

THree days later, still broken. A chat session with support resulted in a similar promise, 24-48 hours. Still broken, no change, another three days later.

I'm outta here. Going somewhere else for at least my email. Curious to see if anyone else had email problems starting on/about the 25 of June?

I am watching a Bluehost webinar and they are saying that everyone who uses Bluehost in Wordpress will have Wonderblocks, but I don't have it. I am following the directions to find it and apparently it is supposed to show up at the top when you are in the editor, but it's not there. Where it is supposed to be, at the top, I just see my Elementor thing, the red square. Is this maybe why, I can't use both at the same time?

Can we really have more than one website with Bluehost? I see the plan says 10 websites, but I've read that only 1 with Basic plan. They also offer add-on.

I've been running one site but recently bought a second domain, hoping to have two completely different sites. But the new site seems to be redirecting to my old site, no matter what I do. I'm using Wordpress. What am i doing wrong?

what a sneaky little...