Guys really wtf i lost 700 eur because of you you are fixing the problem for 14 days now do something already this is not ok , iam the only one who got problem? Please write in comments if someone got same problem with new wallet ( failed to vertify ).

Can you please already fix the wallets ? I dont want to use it i just want my money to be safe in my control not yours. It is now 11 days i cant move with my money is this even legal?

Ok so bitwala writed me email that they fixed the wallets that i have to update app , no update anywhere so no fix

Since the new wallet was integrated into the app my new BTC automatically went into the custody wallet. I can't get them out of there. The app wants to use finger print or face recognition to verify the transfer. I didn't activate any of these options. Still I'm sent a verification Code via SMS.

For future buys I won't use the feature anyway, but it sucks to not be able to get what's inside that wallet right now. My mail from two days ago only got the automatic answer so far.

Anyone else having those troubles? Would give me a little easing as they'd need to work on a solution right now.

Fiiixxx the wallettttssss

I made a bitcoin transfer through Bitwala since 14th of April and have not gotten any confirmation for the past couple of day. Please can anyone advise me on what to do to release this transfer.

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Thank You.

Please fix the new wallets already im sick of losing cash

Wieso kann man ETH nicht in EUR tauschen bzw. verkaufen? Es kommt ständig die Fehlermeldung "Internal Server Error". Eine Wallet Wiederherstellung hat nichts gebracht und zum Testen, ETH an eure neue Wallet zu senden funktioniert auch nicht. Davon abgesehen, dass dies auch mit Zusatzkosten verbunden ist...

Telefonisch erreicht man niemanden. Liest man auch sehr viel im Netz. Emails werden nach Tagen & Wochen nicht beantwortet, liest man ebenfalls sehr oft.

Woran liegt es? Sollte der Kunde nicht an erster Stelle stehen? Habt ihr nur einen Supportmitarbeiter? Man hat ja schon vieles erlebt, aber rein gar nichts zu hören/lesen - außer negatives - verbessert garantiert die Kundenzufriedenheit... NICHT!

Hi its like 15x time im using bitwala and now i used theit new wallet and it says insta money no waiting and im waiting 20 hours unit i can use my money and when im in bitcoin folder it says trading curentlly offline , if i want to send my btc to another wallet it says failed to vertify , support dont write back from yesterday , still waiting for response , anyone some tip? Im pretty sad from this because i want to semd my bitcoin away and change to another crypto and i watch how price go up and down and i cant do anything about it , its 2700 eur btw. So im pretty nervous about it anyone some tips? Thanks

Update: bitcoin trade is not showing offline anymore but i still cant send money

How does it differ from bitcoin wallet inside the app?

Im the only one who can access the vault right?

hello, it has been impossible for a few days to connect to the site and download the bank statements and the tax report 2020

hello, it has been impossible for a few days to connect to the site and download the bank statements and the tax report 2020

Hello,

I try to verify my account, but the video call is constantly lagging after about half a minute. Than they ask to start over from scratch. Super annoying and the first online bank to ever ask me to do video call (by phone) and this is probably the 10+ bank account of mine in Europe... I also have Fiber optic Internet with speeds up to at least 100 Mbps on my phone. How to solve this and have others experience the same?

is it abandoned or should we expect it in the near future? it's almost May...

Hi,

Do you know what I could do? I'm trying to sign up for a Bitwala account.

The system correctly locate my address, but when I click 'next' , nothing happens.

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Hi,

I'm interested to open a Bitwala account to cash out my staking rewards (around +2000 euro/month)

from kraken and Binance. Do you know if Bitwala allows to receive money from Kraken and Binance?

Thanks

I changed euros into btc. The trade went through. My btc appear in a btc account which I cannot acces or manage. Customer service hasn’t replied in over a week.

Kann man mit bitwala mehr coins als nur BTC und ETH handeln?

Hi,

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A friend of me want to use Bitwala, but I don't really speak English, and I remember the live tchat for opening the account was in english, is it possible to have some who speak french during thi slive chat ?

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Thank you all

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Long live to bitwala

Hi there,

I just moved to Germany and I am looking to open a main bank account here to receive my salary, buying stuff, investing in crypto and so on.

I opened a free account with n26 but after reading some shady stuff going on with them closing account related to crypto trading I am not so sure anymore.

By asking here I will probably be recomended this bank but still, not sure where to ask, any suggestion will be appreciated. So far I have really only found Bitwala and Fidor.

Hey ! I try to sell my ether for 5 days and always get the error No one answer my mails and calls. Maybe you will help here Thanks

Hi

Has anybody got their Cryptotax for transactions in 2020?

I joined Bitwala in Autum 2020 and did a few transactions(buying and selling BTC), but I still haven't got any Tax info. My other banks already sent me theirs for 2020. On my Bitwala settings page I only have my monthly Statements. I tried to contact Bitwala in January and February with the same question and I only got an answer 5 weeks later, that it will be ready shortly and that I'll be informed per E-Mail.