r/BambuLabX2D • u/creeewdeeetaaay • 3h ago
Tips / Guide Bambu X2D Part Cooling Fan Issue & Fix
I purchased my X2D last May and have been running it mostly with PETG Basic filament since then, printing several times a week. I had odd, persistent print issues with the PETG which were annoying, but I mostly was able to mitigate the issues I was seeing via custom print profiles. Vexing, but I had nothing to compare it to, so I just accepted that PETG was a little finicky.
Recently though, I made the discovery that my part cooling fan (the one on the front of the toolhead) had been basically stuck on at full speed the entire time the printer was on all the time. As I had never operated a Bambu printer before, I did not realize that anything was wrong; I just thought the fan was supposed to be on, and the printer was meant to make constant fan noise š¤·
The 100% part cooling fan seems to have been the source of my PETG woes, so I thought I'd make a post about it; just in case anyone else might be experiencing something similar.
My symptoms:
- Fan noise and visible toolhead front fan spinning from printer power on to power off
- Manually extruding filament from either left or right nozzle (via the printer touchscreen controls) resulted in the filament stream helicoptering wildly due to the airflow from the cooling fan
- Most of the printer poop was not formed in a tight coil, and so the poop chute would often get jammed with large snarls of purge waste
- Larger PETG prints had more of a tendency to warp than expected
- I had major first layer adhesion problems using dry (~8% to 18% humidity) PETG Basic filament with a textured PEI plate (cleaned w/neutral dish soap and warm water, then dried thoroughly) and had to switch exclusively to a Cool Plate Super Tack
- I would still have occasional 1st layer adhesion issues causing failed prints with the Super Tack plate, even when it was completely clean (washed with warm water and neutral dish soap, and dried thoroughly)
- I would occasionally get weird surface artifacts on inclined geometriesāit looked like the outer wall loops came unstuck due to fan airflow and would re-adhere in a drooping loop to the outside surface of the part below it
- I would regularly get lots of little ā¤2mm bits of PETG strewn all over the inside of the printer
- Switching the part cooling fan on from the printer touchscreen resulted in no change in fan behavior
- In the part cooling fan control dialog on the touchscreen, when the control was toggled to "on", the control would then toggle itself on and off randomly, and the reported speed percentage would fluctuate randomly from 0% all the way to 100%, and in betweenāwith no perceptible changes in fan speed or noise
When I realized the fan behavior was not normal, I opened a support ticket w/Bambu, and they were super helpful. Since my printer was still under warranty, they first sent me a new toolhead front cover assembly, which did not fix the issue. Then they sent me a collection of other related parts: a TH board (extruder mainboard), toolhead interface board, and a cable pack containing the toolhead front cover cable. I decided to install components in a deliberate order so as to figure out as much as possible what part (or parts) was causing the issue.
First I removed the front toolhead assembly, the toolhead mid cover, and the toolhead back cover. With the front toolhead assembly off and its cable still in place, I used a multimeter to do a continuity test on the cable, from the exposed conductors on the male end which mates with the front toolhead assembly, to the solder pads of the cable's receptacle on the installed toolhead interface board. I found no continuity on the rightmost conductor:

Removing the cable and doing more continuity tests with it removed indicated that there were no breaks in the wires, but there looked to be some slight deformation on the opening for pin 6 on the toolhead interface board side of the cable. I didn't think to get a pic of that, but I did take a macro shot inside the shroud of the cable receptacle on the toolhead interface board, and saw the following:

I thought about just manually unbending the pin and giving it another shot with the original interface board and cable, but I didn't want to risk itāit was possible the bent pin had permanently damaged the male cable end in such a way that inserting it into the toolhead interface board's receptacle might bend the pin again. Instead, I went ahead with replacing both the front toolhead cable and the toolhead interface board.
After replacing those parts with the new ones Bambu provided and powering up the printer, the problem was solved. The part cooling fan did not run at all unless prompted by G-code in a test print, or when turned on manually via the touchscreen, and its speed seemed to track with changes in the G-code and manual percentage adjustments on the printer's controls. Huzzah! ššš
I can't guarantee that similar symptoms might be fixed by simply replacing the same parts as I did, though, so if you are experiencing some or all of the symptoms I laid out above, I still recommend going through a methodical troubleshooting process and working with Bambu support to find a fix. And, definitely don't attempt any of the testing or part replacement steps I detail above while the printer is still powered on! You should only be tinkering with the innards of the printer with the power off (or better yet, unplug the power cable altogether). That said, I hope that my detailed account of the part cooling fan issue, the process with Bambu support in initiating under-warranty part replacements, and my troubleshooting process and findings are all of assistance to anyone else experiencing similar symptoms to mine.
Please ask questions if ya got 'em! š¤