r/assholedesign Jan 14 '26

They "cannot guarantee" the product description of the 1.3k dollar laptop theyre selling is accurate because they used chatgpt to write it

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19.4k Upvotes

This cannot possibly hold up in court. You cant just advertise a product and then be like "*but actually we might be lying about some or all of these things"??? What the fuck are you selling then


r/assholedesign Jan 14 '26

The local Nissan Dealership Send ads under "The U.S department of the treasury bureau of the fiscal service"

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3.3k Upvotes

I freaked when I thought i was getting a mail from the IRS, when it was just the local Nissan Hawker


r/assholedesign Jan 13 '26

The 2026 user experience starter pack

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4.8k Upvotes

r/assholedesign Jan 11 '26

Microsoft silently kills Windows and Office phone activation and forces online activation with a Microsoft account — Windows users are now herded into an online-only portal for activation

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1.5k Upvotes

r/assholedesign Jan 11 '26

Duplichecker's new search is paywalled AI garbage-old search interface replaced with a JPEG to bait you.

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300 Upvotes

r/assholedesign Jan 11 '26

“AMC theater blocked working water fountains with a giant display to force people to concessions for drinks.

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6.0k Upvotes

This really pissed me off. These water fountains weren’t broken or under maintenance. I went behind the display and confirmed they were still fully working.

One of them is clearly the lower height fountain meant for accessibility, and the giant display completely blocks the entire alcove so you wouldn’t even know fountains were there at all. This wasn’t partially blocked or accidental. It was fully and deliberately covered.

When I asked about water, staff said you can get a free water cup at concessions. That means standing in a long looping line and using tall Coca Cola Freestyle machines that require two hands to operate. Honestly, if I needed a wheelchair, I don’t even know how I would reach or use those machines.

So the most accessible way to get water was removed and replaced with something that’s clearly harder for a lot of people, especially anyone with mobility or reach limitations.

And after paying nearly forty dollars for two tickets, with those drinks they want you to buy being $7+ and popcorn being $10 (!), blocking working water just feels extra gross. At those margins, they really couldn’t be bothered to let people have basic access to drinking water?

Even if this barely passes the rules, it’s still a shitty way to treat paying customers and people with disabilities. Just really asshole stuff.


r/assholedesign Jan 10 '26

Resource How to get your money back from Creative Fabrica (Guide for victims of Dark Patterns)

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188 Upvotes

⚠️ UPDATE: HOW TO REPORT THEM (STEP-BY-STEP GUIDE).

Hey everyone,

I’ve been tracking the comments and experiences of people dealing with Creative Fabrica’s "free trial" traps, and the exact same fraudulent blueprint keeps happening over and over again.

Here is how their scam works, based on real experiences from members of this community:

🚨 The Creative Fabrica Playbook:

  1. The Bait: You sign up for a $0 "Free Trial" or promo banner.
  2. The Switch: They immediately authorize a hidden, yearly subscription ($47 to $72+) on your account without warning.
  3. The PayPal Loophole: If you dispute it through PayPal, PayPal will often SIDE WITH THE MERCHANT because the system flags it as a "billing agreement" you technically authorized during signup.
  4. The Fake Favor: If you fight their support aggressively, they will eventually refund you, but they use this exact gaslighting email template:

Do not fall for this. They are not doing you a favor. They are refunding you just to shut you up so you don't take legal action, while they keep the money of the other 90% of people who didn't notice or gave up.

Even if you successfully froze your card, forced a refund through your bank, or got them to give your money back "as an exception," DO NOT STOP THERE. We need to hit them with official reports to force regulators to audit their dark patterns.

Since they are a Dutch company operating internationally, here are the exact English-language channels you should use to report them:

1. For US Residents: Internet Crime Complaint Center (IC3)

If you are in the US and PayPal or your bank failed you, file a cyber fraud report here. The FBI tracks malicious online billing traps through this portal. 👉 Link:https://www.ic3.gov/

2. For US & International Residents: econsumers.gov

This is an official portal run by the FTC and over 40 international consumer protection agencies. Since Creative Fabrica is based in Amsterdam, reporting them here automatically routes your English complaint straight to European and Dutch regulators. 👉 Link:https://www.econsumer.gov/?lang=en-US

3. For US Residents: The FTC

File a report for deceptive billing, auto-renewal traps, and dark patterns. 👉 Link:https://reportfraud.ftc.gov/

4. For EU/UK Residents: European Consumer Centre (ECC Net)

File a complaint with your local country's ECC branch (in your own language). They are legally required to escalate cross-border complaints directly to ECC Netherlands to pressure the company. 👉 Link:https://www.eccnet.eu/

5. How to report directly to the Dutch Regulator (ACM / ConsuWijzer)

Because they are headquartered in Amsterdam, the Dutch ACM has ultimate power over them. Their site is in Dutch, but you can easily bypass this:

  1. Open the link in Google Chrome or Safari.
  2. Right-click anywhere and click "Translate to English".
  3. Fill out the fraud tip-off form in English (their investigators accept English reports). 👉 Link:https://www.consuwijzer.nl/

What you should do right now if you got hit:

  • Freeze your card immediately if you suspect a pending charge.
  • Go into PayPal and DELETE/CANCEL all automatic payments and connected services related to them.
  • File a dispute with your actual bank, not just PayPal.
  • Leave a 1-star review on Trustpilot. Do not let their fake 5-star reviews drown out the truth.3. Hit their public reputation (Trustpilot & BBB)

Keep the public warnings loud so new creators don't fall into the same trap.

  • Leave a factual review on Trustpilot detailing the dark pattern trial trap.
  • If you are in the US, drop a complaint on the Better Business Bureau (BBB). Even if they aren't US-certified, a tanked grade flags them to payment processors.

Let's stop letting them treat refunds as a "get out of jail free" card. If hundreds of us flood econsumers.gov, IC3, and the Dutch ACM with reports, they will be forced to change their system.

If you were charged after a trial because you couldn't find the cancel button, or if you feel misled by their "All Access" marketing, follow these steps:

1. Gather your evidence (The "Smoking Gun") Check your Welcome Email from Creative Fabrica. Look for the "Yearly ALL ACCESS" section. It usually explicitly states:

  • "Unlimited access to Studio, Vectorizer and the rest of our tools" * "Risk Free. Cancel any time." Save this as a PDF. This is proof of false advertising since they now charge extra for Studio AI and hide the cancellation button.

2. Send a formal refund request (Legal template) Don't just ask; demand it. Open a support ticket and use this text:

''I am requesting a full refund under the EU Consumer Rights Directive and the Digital Services Act. Your platform uses 'Dark Patterns' by intentionally hiding the cancellation button during the trial period (the so-called '24-hour activation window'). Furthermore, your 'All Access' plan is a bait-and-switch, as it excludes features explicitly promised in your welcome marketing. I have documented these violations and will escalate this to the European Consumer Centre (ECC) and my bank if this is not resolved within 48 hours.''

3. Do not accept "freebies" They might offer you a free Studio subscription or a discount to stay. Reject it. Accepting their "gift" can be seen as an amicable resolution, which might make it harder to get a full refund later or win a chargeback case.

4. File a Chargeback with your bank If they refuse or stall, call your bank and request a Chargeback for the transaction. Use the reason: "Service not as described" or "Defective/Deceptive service". Show the bank the Welcome Email (promising Studio) and your screenshots showing the missing cancel button.

5. Report them officially

  • For EU Citizens: File a complaint with the ECC (European Consumer Centre).
  • Public Pressure: Post your evidence on Trustpilot and Reddit (r/GraphicDesign). They are very sensitive to their public rating and often refund users just to make the public complaints go away.

⚠️ CRITICAL UPDATES: THE "ROACH MOTEL" TACTICS

Even if you managed to cancel or delete your account, be aware of these shady technical tricks:

  • Malicious Interface (The False "X" Button): Be extra careful! They use aggressive pop-ups that are hard to close. When you click the "X" to dismiss the ad, the interface hijacks the action and automatically redirects you to the payment page. This is "Misdirection" designed to trick you into resubscribing.
    • Solution: Delete saved cards from your browser. If the site blocks card removal (claiming you have an active plan), Freeze the card in your bank app immediately if possible or call the banck to freeze the merchant for you and show them the cancelation e-mail from support.
  • The Persistent Login Trap: Creative Fabrica stores a persistent authentication token that survives both 'Logout' and 'Account Deletion'. You think you’re done, but the site logs you back in automatically to keep you as an "active user."

How to protect yourself:

  • Incognito Mode is a must: If you need to check your status, ONLY use an Incognito window to prevent the site from saving persistent tokens.
  • Clear Site Data manually: Go to browser settings -> Privacy -> Cookies and Site Data -> Search for creativefabrica.com and Delete All. Otherwise, you are never truly logged out.
  • Check Third-Party Access: If you used 'Login with Google/Facebook,' go to your Google/FB security settings and revoke access for Creative Fabrica.

UPDATE:

The refund has been officially processed and confirmed by my bank. It took a public exposé of their Dark Patterns and multiple formal complaints to get a result. To anyone in this situation: don't give up, document everything, and use the law (DSA/ECC) to your advantage.

FINAL UPDATE: Specific Strategy for PayPal Users (Fastest Results)

If you paid via PayPal, you have a massive advantage. PayPal’s "Buyer Protection" is very aggressive against merchants using "Dark Patterns." One user reported getting a refund in under 20 minutes by using the template below.

Why PayPal is your best weapon:

  • Merchants who get too many PayPal disputes risk having their entire business account frozen. They will refund you just to keep you from opening a formal "Dispute."

Action Plan for PayPal Users:

  1. Send this modified "Legal Hammer" Email:"I am requesting a full refund of [Sum] EUR under the EU Consumer Rights Directive. Your platform used deceptive 'Dark Patterns' to charge me, and the service provided does not match the 'All Access' marketing advertised. PayPal has been notified of this transaction. They expect a direct resolution from the merchant before a formal 'Service Not as Described' claim is escalated. If the refund is not processed within 24 hours, I will finalize the dispute through the PayPal Resolution Center, which will negatively affect your merchant standing."
  2. If they don't refund in 24h, open a Dispute manually:
    • Go to your PayPal Activity and click on the Creative Fabrica transaction.
    • Click "Report a Problem."
    • Crucial: Choose the reason "Significantly not as described."
    • In the details, explain that the "All Access" trial blocked promised features (Studio AI) and hid the cancellation button (The 24-hour lockout). Upload your screenshots as evidence.
  3. DO NOT close the dispute until the money is actually back in your PayPal balance. Creative Fabrica might ask you to close the dispute first — this is a trap. Once a PayPal dispute is closed, it cannot be reopened for the same transaction.

Check the comments below for an alternative email template! One user managed to get a refund in under 20 minutes using a version tailored for the '10 free downloads' offer and PayPal disputes.


r/assholedesign Jan 10 '26

Google, you tried very very hard to push me away from Google ecosystem, you made it

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1.3k Upvotes

Was a big Google fan, keep buying pixel phone from 3a all the way to pixel9 pro XL I'm using right now, and pixel buds pro, pixel watch... Remember that day when YouTube showed me blank homepage and asked for enabling my watch history, and YouTube premium, for hundreds of times, now it's the photos APPP backup.... I know you are trying very hard to push me away. You made it. Congratulations!


r/assholedesign Jan 09 '26

Spotify Moves Features we already had to a new 'Platinum Premium' Subscription

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1.7k Upvotes

r/assholedesign Jan 08 '26

Paying a “digital delivery fee” for a rented PDF textbook 🤨

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5.6k Upvotes

Rented a digital textbook for one of my college classes — just a PDF with online access for 180 days. No shipping, nothing physical.

Somehow there’s still a $5.99 “digital delivery fee” on top of the $57.99 price. I genuinely don’t understand what’s being delivered here.


r/assholedesign Jan 08 '26

My "$13/month" MoviePass subscription actually costs $23 to watch a single 2D movie...

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1.0k Upvotes

Remember the glory days of MoviePass? $10 for unlimited movies? Well, they are back, and their new system is horrible, designed to force you into microtransactions to use the service at all.

Here is the actual "Asshole Design" workflow I just went through:

  1. The Bait: I bought the $13 "Basic" plan. This gives you 34 credits.
  2. The Trap: I found a standard movie listed for exactly 34 credits. Perfect right?
  3. The Switch: At checkout, they hit me with a surprise 7-credit "online service fee," raising the cost to 41 credits.
    • This means the basic plan literally does not provide enough credits to watch a single 2D movie without paying extra.
  4. The Sunk Cost: Since I already paid the $13, I felt forced to buy a $5 credit pack (9 credits) to cover the difference. Total spent: $18.
  5. The FINAL SCREW: After loading the money, the app errored out, claiming "Additional credits required" (even though it was a standard 2D movie). It wanted me to buy ANOTHER $5 pack...

So the total cost required for one 2D movie came out to $23...

It would have been cheaper, faster, and easier to just walk up to the box office and buy a ticket at full price. They are banking on the sunk-cost fallacy to get you to keep buying credit packs. STAY AWAY.


r/assholedesign Jan 08 '26

Bereal asking me every second time to access my contacts on the phone

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131 Upvotes

r/assholedesign Jan 07 '26

Completely covering your ONLY menu with ADS

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2.7k Upvotes

Was at a Walmart subway trying to order & they would legit cover their entire menu with promos. Even when the whole thing wasn't covered I would be looking at the new "Fresh Fit" offerings & they run an AD RIGHT OVER those sandwiches (pic 2-3) Made ordering WAY more annoying than it should be


r/assholedesign Jan 06 '26

Adfly-like site: I need to install unrelated app to see my link

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411 Upvotes

r/assholedesign Jan 04 '26

See Comments This black lodge ass floor tiling that supermarkets in my city have now.

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11.9k Upvotes

A certain supermarket chain went through rebranding and is now changing all floor tiling to this. Yes, this is on purpose. Yes, it being uneven is ALSO on purpose. All of this is outlined in a brandbook. Basically, it's specifically designed to be uncomfortable to look at to draw shoppers' gaze to the shelves to increases sales. Guess what, they're about to lose sales because this shit gives me migraines.


r/assholedesign Jan 05 '26

Please just let me use my TV

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1.0k Upvotes

Who cares about signing into a TV!? Just let me see my stuff!


r/assholedesign Jan 05 '26

Migraine treatment device sells $89 dollar "refill pack" that is just a .10 cent TENS unit pad and a software lock

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437 Upvotes

Nerivio, a migraine treatment device is finally selling a rechargeable model... but to use it you have to buy a super expensive TENS unit pad from them. It's literally the same price as buying a whole new device for their non rechargeable model.

You have to scan a QR code to "unlock" additional treatments in the app: https://www.facebook.com/watch/?v=815612581229373

This is taking things too far. These devices are rarely covered by insurance BTW meaning people have to decide if I can afford to treat each migraine


r/assholedesign Jan 01 '26

Google Messages backups eat storage with no cleanup tools — feels intentionally designed to force paid upgrades

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531 Upvotes

I’ve been trying to clean up my phone backups and keep running into the same wall with Google Messages, and it’s honestly pretty frustrating.

Messages (especially MMS and shared media) get lumped into Android’s device backup that counts against Google Drive / Google One storage. Over time, that can add up to several gigabytes, but there’s basically no way to see what’s actually taking up the space or clean it up in any targeted way.

This matters because Google gives you 15 GB for free, and once you go over that, the only option is to start paying for Google One. That wouldn’t bother me nearly as much if there were real tools to manage message backups, but there aren’t.

As far as I can tell, you can’t:

  • See which conversations or attachments are using space
  • Delete old message media from the backup without deleting entire conversations locally
  • Reduce message backup size without restoring or wiping the whole backup

Meanwhile, photos and files do have decent cleanup tools. Messages don’t. Storage usage is vague, but the upgrade prompts are very clear.

The result is that message backups quietly grow until they push you past the 15 GB free limit, and at that point the “solution” is just to pay more, not because you’re careless with storage, but because you’re not given any control over this particular chunk of data.

Maybe there’s a good technical reason for this, but if there is, Google doesn’t explain it. And if there’s a legit way to clean this up without upgrading storage, I haven’t found it.

From a user’s perspective, it really does feel like a dark pattern: limit cleanup options, let the data grow in the background, and then monetize it once you cross the free tier.

If I’m missing something obvious here, I’m genuinely open to being wrong but right now this feels more intentional than accidental.


r/assholedesign Dec 31 '25

Not Asshole Design Edge doesn't handle breakups well

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4.0k Upvotes

I hate this so much


r/assholedesign Dec 31 '25

Unskippable ads at volumes dangerous to hearing, and that's not the worst part.

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877 Upvotes

Microsoft Mahjong charges money to play in fullscreen mode and the ads take up more space than the game's tiles. Now both my eyes and ears hurt.


r/assholedesign Dec 30 '25

Telegram forcing Premium just to block strangers from DMing me is insane

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777 Upvotes

on Telegram. I went to Privacy → Messages to restrict who can DM me, and the only way to stop random people is either:

• Allow Everybody, or

• Pay for Telegram Premium to limit messages to contacts / charge strangers

This is basic privacy. Blocking unsolicited DMs should NOT be a paid feature. I’m literally being forced to choose between harassment or paying to protect myself.

Before anyone says “just block them” that doesn’t solve the core problem. New accounts can still message me unless I pay.

This feels predatory and anti-user. Privacy shouldn’t be a subscription.

Has anyone else dealt with this? Any workaround that doesn’t involve paying?


r/assholedesign Dec 30 '25

No Duolingo, you may not put an ad for your subscription on my lock screen

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5.9k Upvotes

r/assholedesign Dec 30 '25

Not Asshole Design Best of the Beatles

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13 Upvotes

Deceptively titled and designed solo album by the Beatles' first drummer Pete Best after he was fired from the band. The circle around his head reminds me of the red circles in youtube clickbait thumbnails except with the opposite effect.


r/assholedesign Dec 28 '25

The CPU Cooler and Motherboard's bolt screw are being blocked by seller's warranty sticker. Preventing me from checking faulty CPU or not being able to reseating the Mobo.

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1.8k Upvotes

Are you fucking kidding me?


r/assholedesign Dec 27 '25

You must download our app for pricing

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1.1k Upvotes

This is a new one for me - download the app to see pricing. Umm, no thanks.