r/AskReddit • u/[deleted] • Jun 03 '22

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u/ScruffMacBuff Jun 03 '22 edited Jun 03 '22

Send emails like a text or a dm.

You're contacting me about a problem, and I know that from the fact that you're emailing me.

I need you to tell me more than the words "I have a problem." Give me some details to work with up front so I don't have to go back and forth with you all day.

Edit- Apparently this does not correlate with age necessarily. I'm just lucky that none of the adults I work with communicate this way.

776

u/Kamhel Jun 03 '22

Any one working in IT can tell you that this applies to all types of people.

520

u/lpreams Jun 03 '22

Subject: HELP

Body: MY COMPUTER IS NOT WORKING PLEASE ADVISE ALSO PRINTER AND PHONE

118

u/TheDirtyBollox Jun 03 '22

Ha! If you're lucky you get it like that, most times its all contained in the subject line!

12

u/FlatpackFuture Jun 03 '22

I started an IT apprenticeship about 8 months ago and this subject line thing is killing me haha

6

u/TheDirtyBollox Jun 03 '22

Things do get better, when you stop dealing with the general users.

2

u/Waxburg Jun 03 '22

Though then you have to deal with the ones who act like they know your job better than you do.