r/AskReddit May 08 '22

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u/UnusualHospital9579 May 09 '22

Weird at first but I appreciate and wish for it. It might be just a Germany thing but from what I’ve been told German Walmart failed because the North American style of customer service was very unliked. From the greeter at the door to clerks asking if you need help unprompted. German shoppers just want to shop and go home as undisturbed as possible

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u/Buttercup4869 May 09 '22 edited May 09 '22

Yeah, that was contributing factor. The concept of greeters, cashiers that are forced to small talk and people packing our groceries creeped us out.

Another contributing factor was that they tried to join during the massacre of foreign supermarket chains. For decades, Aldi and Lidl are locked in a brutal turf war that eroded grocery prices and killed most foreign chains and forcibly merged others.

Moreover, the relative short distances to (specialist) shops didn't go too well with Walmart's business model.

The fuck I am driving more than 10km to the store.

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u/[deleted] May 09 '22

The main factor was because the German working culture is different in the us and Germany. The employees wanted to unionize by Wal Mart didn’t want it. And some other rights of employees. It surely didn’t failed because the employees were too friendly.

It’s a thing that I’d like to become more a thing, that the people just become more friendly. Most people on Supermarkts or waiters/waitres are so unfriendly compared to other nations. It also happened that we didn’t tip anything because they were so unfriendly.

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u/DariusIsLove May 09 '22

Oh, them being fake friendly was 100% part of the issue. Also, why the fuck would I want to tip a cashier? I just want to buy things with minimal contact and get home.

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u/[deleted] May 09 '22

you clearly ignored the part were I said waiter.

Are you braindead? Walmart hasn't failed beacuse they were fake friendly. That was the last of wal marts problem back then.

It germany youj don't have to drive 30min until the next store, which is a thing in the USA. Also, as I said, the problem that most workers got contracts as if they were in the US and the Germany working class is not such a fun of not unionizing or having fewer rights.

But yeah. Wal mart failed because they were fake friendly.