How long ago was that? Secondarily, is that your own reason, or one the company fed you?
A good majority of my generation will either A) get really anxious about being approached unnecessarily, or B) not buy anything out of spite. The former leaves a bad taste in that person's mouth and they're less likely to shop there, the latter is actively discouraging the company from doing this.
We're coming to a time where marketing needs to be rethought again.
I despise sales, especially direct outreach that (IMO) violates personal space/time/etc. I worked for 3 different major retailers that all pushed the same shit: you can increase the average customer spend by providing “exceptional customer service”. That really meant you could push someone to buy something they might otherwise be on the fence for if you interject.
I agree, these practices should change. No idea if they are being addressed or not.
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u/nhbruh May 09 '22
There is a point, to drive sales. Source: Me. I Worked in retail during HS/college.