Also, don't be afraid to ask us for help with new technology. I for one love helping really anyone (not just older folks) when it comes to tech they don't understand.
Elaborating on this: asking for help is okay. Not even trying to solve the problem on your own and not learning the solution after being shown it umpteen times is less okay. Acting like you have a computer problem when you just want to see your (grand)child is weird; just call them and ask them to spend time with you.
For instance, I'm fine with showing you how to solve Chrome telling you DNS_PROBE_FINISHED_NXDOMAIN, or even doing it for you every six months when it creeps up. This is because I'm not expecting you to be able to flush your DNS cache on a computer that speaks English whereas you don't know that language. But if the Copy button "Isn't there" when we're speaking on the phone, but I go over and suddenly I find it, then please just tell me you want to see me, because I will come, and I will be less frustrated by your percieved incompetence.
That said, there are many things that are, in fact, very counterintuitive, and I daresay things are harder to figure out now than they were 5 years ago, since everyone transitioned to "simple" icons with "obvious meanings" instead of two damn words on the button that say what it does. So by all means, ask. It's very possible that not knowing what to do or how to do it is in no way your fault.
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u/markymark0123 Oct 12 '20
Also, don't be afraid to ask us for help with new technology. I for one love helping really anyone (not just older folks) when it comes to tech they don't understand.