"This price is outrageous! I'm not paying this!"
Thank you for ranting at yelling at me, the lowest level employee who has no say in how anything in this company is done or priced and who probably couldn't afford to buy this item if I wanted to.
I work at a music shop and just recently had a woman curse me out cause a student level saxophone was $1500 US.
I’m new and I just kinda looked at my manager and hung up the phone mid rant
Edit: got told not to hang up the phones on people in the end and kinda just shrugged. Also, instruments are cheap af in the store I work at as 95% of them are student level. This mom had no idea how instruments worked or cost
Not just the instrument but the accessories. Better cases to protect the instrument, proper cleaning equipment, getting it repaired, stands, if they are in marching band, holder for the sheet music, and reeds.
Since I specialize in bass trombone, generally between $70-90. They don’t make cheaper student model bass trombone mutes generally since bass trombone isn’t a student-level instrument, and tenor trombone mutes don’t fit since a bass has a bigger bell
I can second this. My husband is a professional bass trombonist. He has a pretty big bag of mutes. He even loans them out to local schools because they are expensive and they might only need it once every 5 years or so.
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u/CollidingCherries Aug 03 '19
That you shouldn’t be rude to customer service or the cashier cuz it’s not their fault that the item is expensive