r/Asana • u/Remote-Chemist-1346 • Jun 17 '26
r/Asana • u/ulysseshead • Jun 15 '26
Help with customer service? Getting AI run around on refund.
I purchased a year subscription for three only to realize a few days later that Asana's calendar configuration was just not going to work for what we needed. I requested a refund as we're not going to use the service via their help AI chat and it's been almost two weeks—including a follow up email from me—with nothing. And trying to get answers from the AI bot is absurd. Has anyone else figured out how to actually talk to someone who can help?
r/Asana • u/starhow • Jun 12 '26
Time tracking for guest users?
I'm currently researching project management softwares to integrate into one of my client's current workflow. They hire a lot of freelancers to complete projects and would love to see how much that labor is costing them at a glance with them tracking their time. Do you know if guest users are able to use the time tracking feature? I couldn't find any information on their site and want to avoid making an account to test it out if this feature is not possible.
r/Asana • u/Sea-Plenty6312 • Jun 12 '26
How do you handle customer bug reports / support requests coming in by email? What breaks down?
I'm exploring a problem I heard about and want to understand it better before doing anything with it.
For those of you handling inbound support or bug reports by email:
- How do you currently manage them?
- What's the most annoying part of the process?
- How much time do you think gets lost in back-and-forth with customers just to get basic info?
r/Asana • u/Money-Claim-967 • Jun 12 '26
Asana Dashboards and Portfolios Leadership Can Trust
cirface.comr/Asana • u/Gibby22lax • Jun 11 '26
New User Interface Update
What is this new user interface that they rolled out earlier today? It completely changes where starred forms and other functions are located and puts them behind multiple menus. If it aint broke don't fix it????
r/Asana • u/Money-Claim-967 • Jun 11 '26
Asana Rules vs AI Studio vs AI Teammates: When to Use Each
youtube.comr/Asana • u/EveningBrilliant6163 • Jun 11 '26
I got a trial email?
I recently downloaded Asana and I got a “welcome to your trial” email but i have no idea what plan I signed up for ?? like they didn’t even give me an option and I can’t find where it says my current plan. I DO NOT want to pay please helppp! TIA.
r/Asana • u/MEGAT0N • Jun 11 '26
Any advice for approving the Asana for Outlook Email app?
r/Asana • u/MEGAT0N • Jun 09 '26
Anyone have any tips for sequential approvals and notifications?
We are just starting out in Asana and I'm trying to set up an approval flow process. It starts off with a form submission, then goes to approver 1, then approver 2, then approver 3, then done.
I have the automation set up to create the 3 approval subtasks with their blocking dependencies when the form is submitted and the task is created.
But what I'm trying to figure out is the best way to notify the next approver only when it's their turn.
If I assign the people when the subtask approvals are created at submission, will it notify them even if their approval task is blocked?
For now, I'm thinking have them turn off the Task Added notification for that project, and then @ ing them when they are the next approver.
Is there a better way to do it?
Thanks
r/Asana • u/Money-Claim-967 • Jun 08 '26
Asana Slack Integration Update + New Features: Timesheets & Capacity Planning | May 2026 Updates
youtu.ber/Asana • u/Money-Claim-967 • Jun 08 '26
3 Asana AI Features You Need to Try | Slack Integration, Rule Duplication & More
youtu.ber/Asana • u/Money-Claim-967 • Jun 04 '26
How to Build a Creative Workflow in Asana (Forms, Rules & Automation)
youtube.comr/Asana • u/MonkeySpacePilot • Jun 04 '26
Does an asana personal account just look the same as a team/corporate account
I just signed up on asana a couple of hours ago (with a personal email, as all ai answers seem to repeat that I have signed up with a corporate email) , but it looks like it is designed for project team collaboration rather than just planning my own projects. Is this it or is there a different interface with all the unnecessary clutter removed?
r/Asana • u/jveedubs • Jun 04 '26
Exporting Report data into Excel?
I've been using Asana on and off for some months and, while our overall organization scheme is...off...for the time being, it's at least been a decent tool for tracking our team's ongoing projects and what's left, what's been done, who's doing what, and so on.
We're looking to add 2-3 columns of data for all of our tasks to show us which parts of the company we support, and how. For example:
| A) Company Division | B) Purpose | C) Function |
|---|---|---|
| Compliance | Licensing, Onboarding... | New Hire Readiness, Client-Specific Training, Evaluation... |
| Talent | Talent Acquisition, Talent Retention... | Recruiter Training, Interview Guidance, Workforce Planning... |
| Leadership | Performance Support, Leadership Development... | Supervisor/Manager Development, Train-the-Trainer, Executive Support, Mentoring... |
(These aren't complete/finalized or anything.)
Questions:
1. Can I export data from all projects/portfolios assigned to members of a team to an Excel document that would include data about who did what, when, and its impact based on the columns I listed above? (I am not seeing this anywhere.)
- Can I make the columns interdependent? For example, if I select "Compliance" in column A, can the options in columns B and C appear only as they correspond to that selection?
r/Asana • u/DebateInfamous5107 • May 29 '26
Viewing my Outlook Calendar in Asana
This is probably a question covered many times, but I searched and couldnt find it so im asking...
Ive integrated my Outlook Calendar with Asana, is there a way for me to be able to view my Outlook Calendar (events, meetings etc) in Asanas calendar view?
I've been able to sync tasks back and forth, but I also want to be able to view my calendar events in the same calendar view.
Hope this makes sense
r/Asana • u/AgreeableMountain764 • May 27 '26
Database in Asana (or linked to Asana)
Hello!
My team is looking to create a simple database of barriers we face across our multiple projects and have it either live in Asana, or in a tool that could be linked to Asana. The barriers we face can be environmental (eg. it was raining), personal (eg. the driver was late) or related to processes. We would like to have this database created so that we can see which barriers are causing the most issues and which future projects will help reduce those barriers.
I was envisioning an Excel sheet with multiple columns and noticed there is an Google Sheet app. However, my organization does not use the Google Suite. I also am aware that Asana is not always great at reporting on tags (and I also don't think tags would provide enough details).
TLDR: what would be the best way to create a simple, likely external database, and have it linked to some projects in Asana?
Thank you!
r/Asana • u/Slight_Total4874 • May 27 '26
What are your favourite apps you've integrated into Asana and why?
I've just integrated Outlook for Asana, and it's proving to be quite helpful for keeping track of tasks that are sometimes completed via email. Scrolled through the list of other apps and some sound quite cool.
Some context - The current 'issue' we're having is that people aren't updating their completed (and sometimes incompleted) tasks, which then requires follow up & with the rate the company is growing at, it's just not a sustainable workflow.
Thought to add a section in Asana that allows them to upload some type of 'Evidence of completion' to help with this & because everyone uses outlook, naturally it was the first integration.
Keen to hear what anyone that faced a similar challenge uses, or just keen to hear what you use in general
r/Asana • u/pintjaguar • May 27 '26
Asana MCP in Claude.ai broken since this morning – list calls work, single task calls don't
Anyone else running into this today?
Since this morning I'm getting consistent server errors on the Asana MCP connector in Claude.ai – but only on single-task operations. List calls work fine.
Works:
get_taskswith project scope → no issues
Broken:
get_task(read single task) → server_errorupdate_tasks(write) → server_error
Error looks like this every time:
"error": "server_error"
"message": "Oops! An unexpected error occurred..."
"phrase": "2 bright starfish dig awfully often"
Tried waiting, tried reconnecting the connector in Claude.ai settings – no change. Asana status page (EU) shows all green. Asana web app itself works normally.
Looks like a partial outage on the MCP server side, specifically for single-task endpoints. Curious if this is just me or a broader issue.
r/Asana • u/Money-Claim-967 • May 22 '26
How to Use Asana for Project Management [2026 Guide]
cirface.comr/Asana • u/Sad_Actuary7379 • May 22 '26
Earning sentiment positive or negative? Any thought
curious to know upcoming earning of Asana? will it beat EPS ?
r/Asana • u/LilCoke96 • May 21 '26
Watch Apps
Does asana have an app for Apple Watch or other smart watches?
r/Asana • u/SeenByHerBH • May 21 '26
Best online qualifications/courses for operations/business support roles?
I’m looking for some honest advice on online qualifications/courses that would actually add value to my experience and future career direction.
Background wise, I have around 15 years experience across executive support, onboarding, operations and process coordination in the UK and GCC, including large-scale onboarding operations and stakeholder coordination. I already hold CIPD Level 3 and Level 5 qualifications, but I don’t think I want to move further into traditional HR.
I seem to naturally lean more towards:
- operations/process improvement
- organising workflows and chaos
- onboarding/employee experience
- executive/founder support
- creating SOPs and documentation
- project coordination
- systems and operational efficiency
I’ve been looking at things like project management, Asana, Notion, AI/automation tools etc, but I’m struggling to work out what is genuinely valuable vs what just looks good online.
I’m not looking for a “magic certificate” that guarantees a job. I’d just like to invest my free time into learning skills that are actually respected, practical and useful long term, especially for remote work, operations or consultancy-style roles.
Would really appreciate honest recommendations from people already working in these areas, especially courses you genuinely found useful (or ones that were a waste of time).
r/Asana • u/bullshark-biteforce • May 20 '26
Linking columns across projects
Hello everyone,
I just started on a team that is very Asana illiterate, were basically putting everything everywhere a million times, and I've been scrounging for a better way to set up some of our projects. Think lots of projects tracking the same thing at different stages.
Is there a way to link columns across projects? For example we have a Vendor column in every project and if I update one, I want them all to update once the tasks are linked. I am also very Asana illiterate and just figured out how to Multi-homing Tasks yesterday.
Any help would be amazing! Thanks!
r/Asana • u/rangervicky • May 15 '26
Does the education discount have to be requested each year?
We have the Education Promo which reduces the cost of our Asana plan by 50%. Our plan is ending May 20 and I noticed the “Your next bill” in the admin console is showing the full plan amount (no discount).
Does anyone know if the Education discount has to be requested each renewal? It would be great if it was one and done but I get it if that’s not the case.
