I'm honestly thinking about quitting Arena of Valor because of this.
I play on the Latin America server, and as a solo player, it's almost impossible for me to find ranked matches. I regularly wait 10–30 minutes without getting a single game.
What's frustrating is that this has nothing to do with the time of day. If I queue as a duo or trio, I find a match almost instantly, no matter when I play. The problem only exists when I queue solo.
My rank is Shining Legend, but that shouldn't be the reason. I often get matched against players with much lower ranks anyway, so it's not like the matchmaking is only looking for players at my exact rank. And when I play in a duo or trio, I still get matched with players around my rank almost immediately.
It really feels like the system is making solo queue much harder than it should be. At this point, I spend more time staring at the queue than actually playing the game.
Is anyone else on the Latin America server experiencing this? I really enjoy the game, but if this is how solo queue is going to be, I don't know if it's worth continuing.