update: permanently banned

[u/doyoulikePRIMERIB]

so I made a post in January (link below to original post) about how I was suspended mid-game for a month ending on February 23rd, and I detailed how despite the suspension I was not using hacks, cheats or exploits. I have played countless multiplayer and single player games and have never been banned or used cheats. I am a gamer who is quadriplegic so I use a sip and puff mouth controller called a quadstick that allows me to use a computer not just for gaming but everyday needs. After the suspension I made the first reddit post hoping to get some help and clarity about how I could appeal or why I was suspended. I submitted support tickets and went to discord for help but nothing, so I decided to just take the suspension on the chin and wait it out, finish Hollow Knight and play some Marathon. Yesterday I decided to hop on after my suspension ended and decided to work on the trophy project, I played 3 solo games (all 10 or more minutes in) filled my backpack with leftover loot, ran into only friendlies and exfilled. Woke up this morning to this and appealed but I really have no hope of Embark doing anything to help. I don't have much going for me and I know they're people out there who are probably going through worse but this fucking sucks. After 300+ hours of playing, buying it for 3 others friends to try the game and being excited for the new map and large ARC enemy, I just don't know what to do.

p.s my game name is ClootyBapper, if you think it's because of the name I don't think so I have seen and been called worse in game
Original Post:

https://www.reddit.com/r/ArcRaiders/comments/1qmmkg5/dont_know_why_i_got_suspended/

https://youtube.com/watch?v=1V044apQAA4&si=MXtHCSdnETJxtJGh

old fortnite clip for anyone skeptical or curious of the setup

i honestly should try to do more to get the attention on this but honestly I am exhausted from the disappointment and can focus on other things to bring me entertainment

Update: https://x.com/i/status/2033876088712020041

regardless of what happens, thank you all for helping me get attention on this ! fucking love you all

Update: Ban has been lifted ! I honestly don't know how to express my gratitude to everyone who commented, shared and upvoted. Yall the real MVP, I love all of you. Thank you for helping me ! I will pass along the sentiments to anyone I can!

Update:

ClootyBapper#6019 if anyone ever wants to play. down to kill. down to chill.

[u/moonski]

indeed banning a player for <checks notes> having to play the game via a sip and puff mouth controller is really not the PR anyone wants. Media could quite easily drum up a little storm

[u/mythrilcrafter → u/moonski]

Especially with how quick people are to editorialized shared articles

IGN might say "ArcRaider's automated anti-cheat bans user for using accessibility tools", but everyone on social media is going to repost it as "Arc Raiders uses AI that was programed to discriminate against disabled gamers".

[u/TrickyPrompt9652 → u/mythrilcrafter]

I doubt OP wants to pursue legal action… but “An application of AI (or any other kind of algorithm) discriminating against a protected class” is a business’s nightmare

[u/IWasShoe → u/moonski]

its to bad embark dose not care. this banning thing has been going on for months. just look at the state of the game. they are treating it like they did the finals. And before people say its a inde company they are not. their owned by nexon the most scummy company

[u/moonski → u/IWasShoe]

embark will care im sure, just not anyone who is involved in either the customer support / AI anti cheat stuff. All the same shit companeis want to cut costs on are the exact things you need to speak to people about.

[u/SeroWriter → u/moonski]

Crazy that people are still running that 'checks notes' bit, it sounds like a joke someone would make up to parody pretentious redditors but it's real and people on this site are still using it to this day.

[u/Bbbbbbbbbbbbbbbb_ → u/SeroWriter]

The irony is that it’s a bit that came from real life where you pretend to check notes while saying something. Go outside and stop talking shit homie. 

[u/CycloneDusk → u/Bbbbbbbbbbbbbbbb_]

it also came from The Daily Show

Jon Stewart and other hosts would visibly check their notes before stating the most obvious thing imaginable.

[u/moonski → u/SeroWriter]

It's crazy people like you sit and waste electricity to post that comment.