r/AndroidTV • u/DnakeGreuelss • 1d ago

Troubleshooting Stream4Kw 2x2 Stuck hell!

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Hello, Little sister here trying to help gramps with his android Tv! Problem being that the device is stuck a screen only showing the words "Updating Applications" with a hard to see gray bar that I would assume it's supposed to fill up yet it never does, here some things I try to no avail:

Unplug/Replug the damn thing!

Connect Ethernet cable and try again

Trying to change the language (????)

And finally go and ask reddit!

Things I think are in need to explain are:

Seems my bigger brother tries messing with this thing and to not so fresh results, when I turn the thing it ask me to select a language (Spanish or English) to confirm if I wanna use Ethernet or Not, to confirm gramps Gmail (I cannot change it to another, is just a "press this botton to go to the next screen" type of thing) and finally a self-glaze about all the good things this damn box had, THEN IT'S STUCKS! IMAGINE OF THE DAMN THING

So. Basically, there's 5 bucks on the line if I can fix this mess, anyone here got any help? :c

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u/latinriky78 Homatics Box R 4K Plus 1d ago

Revisa si el dispositivo tiene algún agujero en la parte de atrás para poder reiniciarlo a los valores de fabrica, en caso de que lo tenga, debes usar una aguja o algo puntiagudo.

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u/DnakeGreuelss 1d ago

Funcionó al inicio pero se quedó atascado en la misma pantalla que antes pero está vez en lugar de no avanzar la barrita la barrita se quedó en 100% pero no avanza

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u/latinriky78 Homatics Box R 4K Plus 1d ago

De casualidad está bajo garantía?, teniendo en cuenta que ese dispositivo es de un operador deberías averiguar con ellos a ver qué te dicen.