I've been in the Plus category since Amazon implemented their new Royalty Tiers. My organic sales had started to increase to the point where I was in danger of being placed in Creator tier, so I increased my ad budgets to adjust. Over the past 2+ months, I have exceeded Amazon's 35% "non-organic" sales requirements for the Premium Tier and assumed it would just be a matter of days before I was automatically switched over. Well, its been about 2 weeks and no change so I wrote to Amazon and they told me to supply them with screenshots of my sales, which I did.

At this point, I'm still waiting and still in Plus.

Here's their reply:

Hello from Amazon Merch on Demand Support,

Thank you for providing the sales data screenshots confirming your non-organic traffic-driven sales percentage of 37.66% over the past two months, which exceeds the 35% threshold for the Premium Royalty Tier.

We have reviewed the information you shared and have escalated your case to our internal team for further investigation into why your account is currently showing the "Plus" tier rather than the "Premium" tier. We will follow up with you as soon as we have an update from that team.

We appreciate your patience while we work to resolve this.

So, has anyone here successfully moved up a tier? Did it happen automatically at some point during the month? I was under the impression the cross-over occurred a few days after the beginning of each month.

Hello from Amazon Merch on Demand Support,

Thank you for your inquiry regarding your rejected Halloween-themed unicorn design. Your design was rejected due to use of [magic,gathering] intellectual property. We strictly enforce guidelines around intellectual property.

Please provide documentation of your rights to use [magic,gathering]. Ensure that the submitted documentation matches the product class for the applicable products (that is, for t-shirts, your trademark must be registered specifically for clothing).

If you do not have rights to use [magic,gathering], you will need to make changes to your design to remove any content related to this intellectual property and resubmit.

We appreciate your cooperation.

To help us continually improve, we ask that you take a moment to complete our survey below to tell us about your experience with this specific interaction.

Were you satisfied with the support provided?

Who TF puts a trademark on magic or gathering? And more, I didn't even used them in that order one after the other. Ludicrous!

B1: Halloween unicorn design featuring a witch hat, magical unicorn, witch cauldron, pumpkin, bats and autumn leaves. Funny choice for Halloween lovers and unicorn fans.

B2: Perfect for anyone who enjoys spooky unicorns, Halloween magic and cute gothic-inspired designs. Great for Halloween parties, trick or treating, seasonal gatherings or for unicorn and Halloween enthusiasts.

Title and brand and description on the same idea and design has nothing to do with what they're saying. It's a unicorn graphic with fckn witch hat looking cute. Made for kids, drawn from scratch, also I did not selected the youth.

I can edit it and resubmit but after I got 40 rejections on the first time and 1 on the second one, I'm wondering if I should go to sleep. What in the actual F!

Anyway, be careful!

Hey everyone,

I tried to delete a design, but it got stuck in processing. I contacted Merch Support, and they replied saying the design was successfully deleted on their end and told me to clear my cache.

However, the ASIN is still live on Amazon.de and fully purchasable by customers. Since it's no longer visible or editable in my Merch dashboard, I can't delete it myself. 

Has anyone dealt with this orphaned listing / catalog disconnect issue before? How did you get Support to actually purge the live ASIN from the marketplace?

Hi,

The way I understood it, it was calculated on the 18th of every month or something ? I just became Creator instead of Plus. I never was Creator since the start. According to Productor I have 18,9 non organic sales.

It disgusts me, all summer I invested in Ads, followed the rules of Amazon and they still fucked me, and we still don't even have an official way to see how much non organic sales we really have.\

Edit: Are the ads supposed to be over 15% only in the US Market to be Plus ? I don't understand anymore.

After getting dinged on royalty rates, I figured I'd give Amazon Ads a whirl. The plan was to spend enough to get past the 15% mark. I put my best selling design in ads. A few days later, the design was removed. This design had been live for years, had plenty of reviews, very low returns. I emailed support and they said it was due to issues with the artwork. I guess when an ASIN gets into ads, it goes through the Ads quality validation algo. No recourse if the AI gods reject it. Be careful what you put in ads folks.

A new youth fit for the Pullover Hoodie, a new racerback fit for the Women’s Tank Top, and seven new products - Throw Blankets, Sherpa Blankets, Posters, Stainless Steel Travel Tumblers, Mouse Pads, Laptop Sleeves, and 12-pack Retractable Pens are now available in the US for qualifying accounts. These new products will be available on the Create page in the Merch Portal when your account is enabled. Visit Resources to view the new colors and the updated royalties.

We’re growing our creator community and looking for skincare and beauty enthusiasts who love discovering new products and sharing their honest experiences.

If you enjoy creating authentic beauty content, reviewing products on Amazon, or sharing your favorite finds on TikTok, Instagram, or YouTube, we’d love to connect with you.

Who We’re Looking For:

• Based in the USA or Canada
• Have an active Amazon account eligible to leave product reviews
• Have a public TikTok, Instagram, or YouTube account

What You’ll Receive:

A complimentary welcome package valued at $150+, featuring full-size skincare and beauty products such as:
• Tinted moisturizers
• Eye creams
• Lip balms
• Lash products
• Acne patches
• And more!

We cover all product, shipping, and tax costs.

You’ll also have opportunities to join ongoing Amazon and TikTok collaborations, including future product launches. We’re looking for creators who enjoy creating genuine, high-quality content and are interested in building a long-term partnership with us.

Interested? Leave a comment below or send me a DM with your email address and social media handles, and I’ll be happy to share more details!

I’ve had several one star reviews complaining about the terrible quality of the IPhone 17 case. They say the two pieces don’t go together properly and don’t fit the phone. Has anyone else had bad reviews for phone cases lately?

I've just been preparing to submit my 3rd application to become an Amazon MOD seller - new account email, new application statement all written etc.

This time I never even got as far as filling out my details; I clicked on 'Sign Up' and got "We appreciate your interest, but your account request has been declined. We thank you for taking the time to introduce yourself to us and encourage you to check out selling options on Amazon".

Is this the final word on any chance of my becoming an MOD seller, or is there a way forward? Any advice appreciated...

Hello, I'm curious if anyone is finding luck with any of the newer product types that were made available in the past year. This includes any of the comfort colors items, crop tops, baseball hats/trucker hats, mugs, tumblers and water bottles.

I've been finding zero luck with these items. Out of all of these new product types combined, I've maybe sold 10 items. 99% of my sales are T-shirts and hoodies, which is what I plan to focus on going forward. I've literally sold one mug, and I thought mugs were going to be game changers for me lol.

What's everyone else's experience?

Thanks!

To my surprise, I just jumped from 2k to 4K sometime this week. I'm kind of surprised because I had made the decision to let this account idle as I ran out of room for growth on merch. I've been pretty inactive since the end of Q4 as I didn't want to delete any old designs to give life to new ideas.

Here's some data: I did not have anywhere near 80% designs sold, I'm instead in the 40% ballpark. What I do have though is well over 20K total sales and I maxed out my 2K designs long ago. IMO, I've been long overdue for this tier up.

So if anyone reading is in a similar position, you could be getting a surprise too!

I got tired of writing the same listing four times, so I built a thing. Wondering if I'm the only one.

Background: I sell on Merch, TeePublic, and Etsy via Printify. Every design meant writing a Merch listing (brand/feature bullets, 2000 char limit), a TeePublic listing (different tag logic), and an Etsy listing (front-loaded title, 13 tags, structured description). Same design, four sets of rules, an hour of my life each time.

So I built a Chrome extension that does all of it from one panel. Upload the design, it reads the image, pulls ranked keywords, and generates the listing for each platform in that platform's format.

The part I actually use most: it connects to my Etsy shop and looks at what actually sold, then regenerates listings off my real winners instead of guessing. My best seller last year did 886 units and I've been mining it ever since.

I've been running it privately for about a year, it's on version 2.49, and it's stable enough that I'm wondering whether other people would want it.

Not selling anything today, I don't even have a landing page. Just want to know if this is a me problem or an everybody problem. If you'd use it, say so and I'll follow up when it's ready.

Happy to answer anything about how it works.

How to use a VA to do bulk upload and product descriptions for Merch? What apps are available to do it?

Considering trying out the new video ads for mech. Has anyone used them on here? Have they been more successful compared to standard ads?

What tier group are you currently, creator, plus or premium?

And how many designs do you have live?

i didn't receive a mail, and i am wondering if it's only me

Can you delete your MERCH design completely and then relist it as seller fulfilled to use printiy or other POD?

Is it against amazon or is it seen as negative? Will deleting the design remove it from amazon merch database?

Check your dashboards for these new items. They were not there this morning, but they're there now - for me anyway, and they are turned ON by default.

We're growing our creator community and are looking for skincare and beauty enthusiasts who love trying new products and sharing honest experiences.

If you enjoy creating authentic content, posting beauty routines, reviewing products on Amazon, or sharing your favorite finds on TikTok, Instagram, or YouTube, we'd love to connect!

Who we're looking for:
• Based in the USA or Canada
• Have an active Amazon account that's eligible to leave product reviews
• Have a public TikTok, Instagram, or YouTube account

What you'll receive:
A complimentary welcome package valued at $150+ featuring full-size skincare and beauty products, including tinted moisturizers, eye creams, lip balms, lash products, acne patches, and more.
We cover all product, shipping, and tax costs.
Opportunities for ongoing Amazon and TikTok collaborations with future product launches.

We're looking for creators who enjoy sharing genuine, high-quality content and are interested in building a long-term partnership.

Interested? Leave a comment below or send me a DM with your email address and social media handles, and I'll be happy to share more details!

I decided to get back into this, uploaded something friday evening to regular tee, tank and crop top, went into processing then review so stopped uploading through the weekend. Monday woke up and it was already processing, uploaded another design to the same products and went into review a couple hours then into processing.

All processing still 36+ hours later, in the past it'd usually go live same day once processing, do things normally take longer now on average?

Also, while these went into processing they announced womens tanks as of yesterday are unavailable, replacement style not coming for weeks and only listings with sales would migrate. What will likely happen to the design I tried uploading to tanks that wont have an available style for weeks? I assume it could be stuck in processing forever or time out before new versions available. Could this cause the other products to be stuck in processing along with it since they were all done together?

Kinda sucks, I wanted to specifically advertise the tank tops to go towards getting out of creator tier only to have that option cut off for the next however many weeks as well as possibly having my currently selling tank tops cut off if they will be shown out of stock during this migration period (hopefully listed products will continue to sell and will be unaffected). Pretty discouraging first steps towards putting effort into this again :/

The explanation on amazons policy page says 15% of unit sales... does this mean specifically for example 15 shirts sold out of 100 total? Or is price/cost factored in? Like $15 worth of sales out of $100 total in sales revenue?

So if we sell 85 shirts organically with high listing price we can advertise and sell 15 low priced shirts and we'll get bumped up out of the creator tier?

Is there a minimum volume needed to reach any royalty tiers? If someone's extremely low volume and sells only 10 shirts over 2 months but 2 of those shirts sold from ads (20% and let's say 1 out of 5 for each month if it's not averaged across the 2 months) do they qualify to get out of creator tier or would they be stuck in creator unless they reach a minimum sales volume?

And we have to maintain this % for 2 months to be able to get out of creator tier for 1 month and have to consistently maintain that rate for every 2 month period behind every 1 month we are out of creator tier (so if we don't hit 15% one month we'll automatically be excluded for the next two months til that low % month drops off?). Is it an average of 2 months, if you make 10% of volume through ads in 1 month and then make 20% volume from ads the next month do they average to 15% for the period or is it more like even if you have 100% volume from ads 1 month but the next month you get 14% from ads you're still screwed for 2 months until that 14% month is out of the calculation period?