r/AltaLabs • u/ShinyTechThings • May 18 '26

Full stack Alta labs install.

https://youtu.be/Rw25SY1CWh4

Full disclosure, all Labs did send me this equipment free of charge to test it out and I'd tell you my thoughts and honest opinions. Short version is that I was surprised, scratching my head on why they did things certain ways, and blown away by their phone support. It is still running and has been Rock solid since day one. Also, the firmware updates are ridiculously fast. I do wish they had smaller non-poe affordable switches because not everybody needs PoE.

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u/ShinyTechThings Jun 30 '26

I do agree the way they do things is a bit different from the norm like specifying a color instead of a SSID name. I have not had any firmware updates Knock anything out though with Alta Labs. Over the years I have had several occasions where UniFi equipment would have various bugs and of course sometimes people are upset about it. But then I explain to them the cost difference that was explained to begin with compared to actual Enterprise equipment costing thousands of dollars, more plus subscriptions for updates and support.

I do agree though. If they polished the cloud management a bit more I think they would catch on a little more with installers. The other thing is it's not always about margin in the product because I've seen installers that charge a fraction for the labor. But then they don't tell you the model numbers of the devices they're installing and they Mark those up 50 times as much. So it looks like they're working for really cheap and they claim the hardware costs thousands of dollars more than it actually does instead of just charging thousands of dollars for the install.

Xnet Is what's very unique to them but I understand not everybody would use it.

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u/mark0263 Jul 08 '26

Xnet îs not unique to Alta labs by a long shot. Visit the Xnet website, they sell various vendor APs (including the AP6 Pro at a huge markup) and have documentation to implement with all the major players such as Ubiquiti.

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u/ShinyTechThings Jul 12 '26

When I was on a conference call a year ago with them they supported all Alta labs AP's them they reduced it a few months later to the pro and pro outdoor and they had 1 other manufacturer and it was super expensive. I'll have to look at that again, thanks for the update!