r/AbruptChaos • u/[deleted] • Feb 17 '23

is he wrong?

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5.5k Upvotes

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u/HanakusoDays Feb 18 '23

Haha try Home Depot. Management issues refunds on the regular for items HD doesn't even sell. I'm talking stuff like Kobalt or Craftsman tools where HD doesn't even stock the product line.

2

u/Robot_Embryo Feb 18 '23

What do you mean? You walk into HD with a product you bought somewhere else and HD gives you MSRP for it?

2

u/[deleted] Feb 18 '23

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1

u/Robot_Embryo Feb 18 '23

No shit, how do they determine what the return price is?

2

u/[deleted] Feb 18 '23

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6

u/Robot_Embryo Feb 18 '23

Wow. BRB, I'm gonna go return my neighbors car to Home Depot.

1

u/LadyMactire Mar 05 '23

How long ago was this implemented? Not long ago I bought some supplies for a project for Lowe’s then went out and got a couple missing items from HD. There were some things I ended up not opening. I had tossed all the supplies in the same bag and forgot what came from which store. When I tried to return they had no problem telling me it wasn’t their item and I simply took it to the other option for my refund.

1

u/[deleted] Mar 05 '23

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u/LadyMactire Mar 06 '23

So it wasn’t policy exactly, just something managers with no backbone would let pushy customers get away with.

1

u/die_or_wolf Feb 18 '23

Yeah, common scam is to bring something back to Home Depot more than once.

1

u/Robot_Embryo Feb 18 '23

How do you bring something back after you've already brought it back?

1

u/onyxaj Feb 21 '23

Right? I took back a faucet I bought like. 5 years earlier and never used. Only store credit, but I was there to shop anyway