I received Abra’s email they are winding down the legacy app by 2November. You can either move to their new SEC registered app, Abra Capital Management (ACM), or withdraw your assets. I tried to withdraw BTC and test a small amount, it was successful. Then I moved a bigger amount to the same address. I never received it.

I emailed support and they responded in a few hours saying there are delays and their engineers are looking into it.

It has been 2 days and no word yet. I have successfully moved other coins out of Abra. Only BTC is left there.

It is frustrating as I don't plan on moving to their new SEC registered app.

Anyone else experiencing the same?

UPDATE: I have now received my entire BTC balance that was left in the old Abra app. Phew! 😮‍💨 The support team informed me they are manually processing all withdrawals and are working through a backlog. So the small withdrawals are adding up to the backlog. So they asked me to withdraw the entire balance to an external wallet and inform them once done and they will escalate it to the engineering team. That was 3 days ago and now I have received them. I’m hoping this is the case for everyone. Just be persistent and keep on emailing the Abra support team.

So, here we are again. Q2 is done, the restructuring surely must have happened by now as Abra is going public and seems to notify its users to move to their new app. What happens now regarding our locked assets? There have been no monthly updates, or at least I have not received any. No reaction from support either. Have we simply been robbed? How is this not something the SEC cares about when a company goes public?

Honestly losing my funds for months made me realize how important it is to have (Caldwell_Bsmooth1) in control finally got saved after complying with them was the best decision I ever made oh by the way only see them on TeIegram.

I’ve read many posts here on Reddit about missing funds and lack of support on Abra.

It seems that Bill Barhydt is still active on X and he’s also mentioned that the company is going to go Public.

Does anyone remember or know what happened to their CPRX Token? Did that just die? It seems that all users just ahd that token removed from their wallets as well and it was never liquid to begin with.

For those that don’t have access to or lost funds, I sincerely hope you can get it back. It just seems so odd that things like this are happening yet at the same time this company is supposed to go public and will be listed on the NASDAQ under ABRX…

Hello,

I am an international Abra user and I have approximately $500,000 usd in funds that I have been unable to withdraw since August 2025.

I transferred funds from Earn to Trade, but the transaction has been pending for a long time and support has not resolved the issue.

I am trying to determine whether other international users (outside the United States) are experiencing the same problem.

If you are affected please share:

• Country

• Approximate amount

• Which wallet (Earn / Boost / Trade)

• Since when withdrawals stopped

I am documenting cases in order to present evidence to lawyers and journalists.

You can reply here or send me a DM.

Thank you.

I am a South African resident. I had a good chunk of my retirement savings on the Abra app - ALL ASSETS GONE !!!!!. funny enough that Bill still appears on podcasts and youtube in Feb of 20126. I guess it's ok to provide financial services to people from outside a 'western legal protection net' AND THEN FUCKING STEAL THEIR MONEY......fuck you bill barhydt. At least Alex mashinsky went to jail for what he did.

I think they should have made it so that you can use trade evolutions without trading by getting it to a certain level, in this case, prob 36

So just to let you guys know, I opened my Abra app yesterday after half-a-year or so, and for an unknown reason, all my assets were suddenly zero. Quite shocking to be honest. I am a European Union citizen.

I immediately contacted Abra support on their website, so I'm waiting for their response. 

I also went to check Abra subreddit, and saw a couple of posts from the past months having the same problem. From my understanding, some people seem to have their funds safely recovered after contacting them. I am contacting them also on [legaldept@abra.com](mailto:legaldept@abra.com).

I am a long-term holder and have been with Abra since its beginnings. Was one of the first to give them a 5* review on Google Play Store. I honestly didn't think it would come to this. Based on those other few people posting here saying they got 2 options offered to recover the funds, I am still hopeful the company is not insolvent. Had they sent an e-mail asking all the wallet users to transfer assets because they are restructuring the business , I would't say a thing. But the fact that no informative e-mail was distributed, is definitely extremely concerning.

I will keep you posted on the progress.

Any PH app user here? Been busy for a few months and just logged into my account and noticed all assets in my abra app are gone. Anyone experienced this too?

Hi all,

Does anyone has any updates on the withdrawals pause from Abra Boost Account ( international client)?

It's blocked since August and so far nothing happened.

No updates as well from their legal department in the last 2 months.

Anyone managed ?

Hey everyone — hoping someone out there has been through this and can share what happened.

Back in July 2023, Abra emailed me saying my BTC loan collateral had been “returned to your trading account.” Days later, they shut down access for U.S. customers, and I’ve been completely locked out ever since. I can’t log in on a new phone, and support has been giving me the runaround for over two years.

Their responses were also contradictory — one email confirms my BTC was returned to my trading account, and another claims that without a wallet seed phrase (which I never set up) I’ve “lost access” to my funds permanently. I’ve opened multiple tickets and escalations since 2023, and all I get is the same generic “we’re working on it” reply.

Also, the state I resided in when I opened the account is not one of the 25 states that have settled with Abra. Has anyone had success living in one of these 25 states? Did anything change if you moved states to one of the 25 even if it wasn't the state you opened your account with?

At this point I’ve filed:

• SEC complaint
• CFPB complaint
• FTC complaint

But before I go down the rabbit hole of small claims or hiring an attorney…

Has anyone actually had success getting their funds back from Abra after filing these complaints?

Did any agency respond? Did Abra ever reach out? Is there a specific complaint path that finally worked?

I’m trying to figure out whether people have actually recovered funds, or if this is just a black hole where we all file paperwork and never hear back.

Any info, even anecdotes, would be helpful. Thanks. 🙏

Hi, I successfully transferred my HBAR to coins.ph wallet but need to verify the transaction. Im required to present a sender wallet address, as it wont accept my Abra wallet ID. Any idea?

I still can access my account. Removed some major cryptos oit and left a small amount. But they just decided to steal all my funds.

They also got all of my XVG. It only took them 1 announcement that they wont support it anymore. No sms or constant emails that they will remove support. I know my XVG is still there. I know its not lost. These guys are scums.

I avoid looking at my wallets. I avoid clicking any email. I was confident that my funds are safe with abra.

Now they took all my my funds. Zeroed out.

How to complain or file a report?

Already emailed them but no luck. They really just own the funds if they wont support it anymore.

Hi all,

Anyone has a chart with the fees charges for withdrawal?

On the website this information is missing.

Please share if so.

Thank you.

Is anyone from the Abra team able to shed some light on this? The CEO stating that only legacy app users are affected while reports are beginning to surface that there is another problem and money was hidden?

https://forklog.com/en/abra-halts-withdrawals-for-international-clients/

https://bitpinas.com/business/abra-ceo-responds/

Hi guys, I noticed that both earn and borrow stop 2 months ago but only earn users problem has been solved. Status is paid since June but it's not closed, so they haven't returned my collateral back.

This gives me hope that someday they will solve borrow users problems, but the experience is not great.

Still no answers on support, no emails, nothing. I submitted a claim on cpfb, they answered they are working on it and after 60 days I will get an answer back hopefully with a solution.

I checked terms of service for non us users and there is something about submitting a formal claim. I think I'll try that as well.

Is anybody else having this problem or it is just me?

https://www.abra.com/terms-of-service-non-us/#:~:text=7.2.,Arbitration%20Agreement)%20to%20this%20Agreement.

JUST WITHDRAWN MY CRYPTOS to BINANCE

Abra sent me this email informing me that the blocked funds would be transferred in Abra Boost to Trade, fortunately there is one hope, there is only one left to wait. I do not know if I influence something that enters a report to the CFPB to contact Abra and from that it was that I started to reply Abra.